Contact our Customer Service

Immediate Help on:

  FAQ for MPF Annual Member Benefit Statement

  MPF Employee Choice Ar​rangement ("ECA") Enquiries

  Other Frequently Asked Questions (FAQ)

 

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  We are Always Ready to Serve You

Individual Insurance
Hotline: 2510 3941 (Call Menu)
4008 428 017 (China Toll Free Number)
Fax: 2807 3362

Wealth Management
Hotline: 2108 1110 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
Fax: 2810 9510 (For Mutual Funds Only)

MPF & ORSO
Member

Hotline: 2108 1388 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
Fax: 2104 3504

Employer
Hotline: 2108 1234 (Call Menu)
Fax: 2104 3504

Customer Care and Complaint
Hotline: 2108 1388
Fax: 2104 3504

Group Life & Health
Member

Hotline: 2108 1388 (Call Menu)
Fax: 2234 5371

Employer
Hotline: 2108 1234 (Call Menu)
Fax: 2234 5371

Service Hours:
Monday to Friday: 9:00am - 6:00pm
Closed on Saturday, Sunday and Public Holiday

Individual Insurance and Investment-linked Assurance Schemes
Causeway Bay

23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong (Map)

MPF & ORSO
Causeway Bay
23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong (Map)

Kwun Tong
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street , Kwun Tong, Kowloon, Hong Kong (Map)

Investment Funds
Kwun Tong
23/F, Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong, Kowloon (Map)

Service Hours:
Monday to Friday: 9:00am - 6:00pm
Closed on Saturday, Sunday and Public Holiday

Individual Insurance
GPO Box 201, Hong Kong

Wealth Management
22/F, Tower A, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

MPF & ORSO
21/F, Tower A, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Group Life & Health
P.O. Box 70302, Kowloon Central Post Office, Hong Kong