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Special measures in response to Novel Coronavirus infection

Manulife brings you special coverage benefits and claims measures to fight the Novel Coronavirus affecting Hong Kong.

In the fight against the Novel Coronavirus outbreak, Manulife stands with you. We reaffirm our commitment to giving our customers the backup they deserve in these challenging times.

Special arrangement

Better coverage

Providing additional coverage and additional life protection coverage in these challenging times.

Flexible arrangement

We simplified our claim procedures and made special arrangements to purchase a new product.



Take up your policy via BuySimple.hk now.


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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

    View more

    Effective from July 21, 2020 (Tuesday), our Service Hotlines and Service Centres will operate from 10am to 5pm, Monday to Friday, until further notice. We apologize for any inconvenience caused.

    View more

    Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

    View more

    Effective from July 21, 2020 (Tuesday), our Service Hotlines and Service Centres will operate from 10am to 5pm, Monday to Friday, until further notice. We apologize for any inconvenience caused.

    View more
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