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Online Payment by UnionPay – Step-by-Step Guide

 

Before you proceed to payment, read the overview below which shows the 4 easy steps to pay your premium online.

Step 1: Enter Details
Select the policy you want to make a payment for and enter the payment amount (subject to a daily upper limit and a maximum modal premium amount of HKD 38,000, inclusive of administration fee).

Read the Important Notes at the bottom and then check the box before clicking “Next.”

Step 2: Review
Verify the payment instructions and click "Confirm" to proceed.

A "Disclaimer" will then pop up. Read the disclaimer before clicking "Continue" to proceed.

Step 3: Process payment via UnionPay online payment gateway
You will be automatically directed to UnionPay online payment gateway. Input the required UnionPay card information, and click "Confirm and Pay" within 10 minutes to complete the payment.

 

Step 4: Payment Confirmation
Upon successful payment, click "Return Merchant" to return to Manulife Customer Website, where the payment "Reference Number" is displayed. You may click the "Transaction Log” at the bottom to view the payment details.

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

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The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more
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