Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Exclusive merchant offers for MOVE members 

Become a ManulifeMOVE member and enjoy a range of offers from selected health and wellness partners. From health management to fitness, and from healthy eating to lifestyle, these offers are sure to put a spring in your step so you can keep on moving!

ManulifeMOVE members can simply present the appropriate merchant offer screens, found under the "MOVE+" tab in the MOVE mobile app, at designated merchants to enjoy the great offers1 below: 

A regular exercise routine helps you reach your goals!

15% off regular-priced items (except electronics)
5% off electronics2

More information

3-month membership from Centr.com3

More information

Enjoy up to 20% off selected items4

More information

1. ManulifeMOVE Member Offers

a. The ManulifeMOVE Member Offers (offers) apply to all ManulifeMOVE members. Unless otherwise specified, the promotional period is valid until 31 December 2022.
b. The offers cannot be exchanged for cash, other products or discounts and are not transferable. The offers cannot be used in conjunction with other promotional offers unless otherwise specified. For details, please check with the staff of respective participating merchants.
c. The offers are applicable to all stores of the participating merchants in Hong Kong unless otherwise specified.
d. The offers are bound by these terms and conditions and other terms and conditions stipulated by the participating merchants.
e. Manulife is not the supplier of the goods and services provided by the participating merchants; and accepts no liability for the quality of goods and services provided by them.
f. Offers may change or terminate from time to time without prior notice to MOVE members. Manulife accepts no liability for any such change and termination.
g. In case of any disputes, the decision of Manulife and/ or the respective participating merchants shall be final and conclusive.
h. In the event of inconsistency between the English and the Chinese versions of these terms and conditions, the English version shall prevail.

2. MOVE members are entitled to 15% off regular-priced items (except electronics) and 5% off electronics at Escapade Sports' physical stores; and 15% off regular-priced items (except electronics) at Escapade Sports online shop by inputting the promo code.

3. MOVE members can enjoy free 3-month membership (only available in English) from Centr.com. Each client can only redeem one reward. The promotion period of the offer is valid until 31 July 2022.

4. MOVE members can enjoy up to 20% off selected items including Amazfit, Theragun, MG05 AI-powered Exercise Bike, OneFit Mini Walker Treadmill plus.

5. The offer is applicable to all Organic Plus stores in Hong Kong. The offer is not applicable to purchase of gift coupons, any vouchers, festive & promotional items.

6. MOVE members can enjoy

  • 10% off selected Dietetic & Weight Management Plan
  • "Dietetic Consultation for preventing of Hyperglycemia, Hyperlipidemia &Hypertension" at a special price of HK$690 (original price HK$1,120) 
  • "Weight & Health Assessment" at HK$20 (original price HK$188)

For details, please call MSL Hotline at 2478 8884.

7. MOVE members are entitled to:

  • 20% off Chinese Medicine Consultation and Medicine Fee (applicable to Hong Kong Wai Yuen Tong Shops with Chinese Medicine Consultation Service, except Central shop);
  • 10% off proprietary Chinese medicine (except selected promotion items).

The above offers are applicable to Hong Kong Wai Yuen Tong Shops in Hong Kong.

8. The offer is applicable to MOVE members only at weStretch by inputting the promo code.

9. The offer is applicable to MOVE members only, valid until 30/9/2022.

Offer details as follow:

- Health Check Plan@$880
- Priority Health Check Plan @$1,730
- Gynaecology Body Check Plan @ $2,020

10. MOVE members can enjoy Teeth Scaling Services Member Price at HK$500 with Free Dentail X-ray. The offer is valid until 30/9/2022.

11. The offer is applicable for Dr.Kong online shop only.

12. MOVE members can enjoy 12%off discount on Eco-Greenery E-shop. A minimum purchase of HKD100 is required to apply the discount code.