Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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“Manulife 125th Anniversary Instant Lucky Draw”
Terms and Conditions

  1. This lucky draw (“Lucky Draw”) is organized by Manulife (International) Limited (Incorporated in Bermuda with limited liability) (the “Organizer” or “Manulife”). By participating in the Lucky Draw, the participants shall be deemed to have read, understood and agreed to be bound by these terms and conditions.
  2. The Lucky Draw is open to individuals who fulfill the following requirement (each an "Eligible Participant"):
    a. He / she is a customer of Manulife, successfully logs into Manulife's customer website (https://individuallogin.manulife.com.hk/thf/auth/signIn) or Manulife HK mobile app (“App”) at least once, with his / her own account, during the time period from December 01, 2022 (00:00 Hong Kong Time and per the time recorded on Manulife’s server) to December 31, 2022 (23:59 Hong Kong Time and per the time recorded on Manulife’s server); or
    b. Manulife financial planners and staff of Manulife, who is a customer of Manulife, successfully logs into Manulife's customer website (https://individuallogin.manulife.com.hk/thf/auth/signIn) or the App at least once, with his / her own account, during the time period from December 01, 2022 (00:00 Hong Kong Time and per the time recorded on Manulife’s server) to December 31, 2022 (23:59 Hong Kong Time and per the time recorded on Manulife’s server), except for those staff of Manulife who are involved in the administration, development or execution of the Lucky Draw arrangement.
  3. All Eligible Participants can participate in the Lucky Draw from December 01, 2022 (00:00 Hong Kong Time and per the time recorded on Manulife’s server) to December 31, 2022 (23:59 Hong Kong Time and per the time recorded on Manulife’s server). Each Eligible Participant’s account can get one Lucky Draw chance to win one prize only.
  4. A total of 500 prizes of HKD500 HKTVmall e-Cash voucher, 1,500 prizes of HKD100 PARKnSHOP e-Cash voucher and 12,000 prizes of HKD50 PARKnSHOP e-Cash voucher (each a "Prize") will be given out to Lucky Draw winners (each a “Winner”). Prize of the Lucky Draw will be immediately and randomly drawn by the computer system from the Prize list to Winners. Upon Eligible Participants’ participation in the Lucky Draw in Manulife's customer website (https://individuallogin.manulife.com.hk/thf/auth/signIn) or the App, Prizes will be immediately delivered by e-mail via each Winner’s e-mail address according to Manulife's record of his / her Manulife’s account contact information. Entry to the Lucky Draw does not guarantee the winning of any Prize.
  5. Announcement of the completion of the Lucky Draw will be published in Sing Tao Daily and The Standard on January 09, 2023.
  6. Manulife accepts no responsibility for not being able to contact the Winner; for unsuccessful delivery of email due to inaccurate, invalid or incomplete contact information of the Winner in Manulife’s record; or for any failure of the Winner to receive/redeem the Prize after successful delivery of email, within the set deadline for redemption as indicated in the email sent by Manulife.
  7. Each Winner is required to redeem the Prize in person according to the instructions provided to him / her by Manulife via email.
  8. The supplying merchant(s) of the Prizes redeemed shall be the principal party in providing their products and services to the Winners. Manulife is not responsible for and shall have no liability in respect of the quality and availability of the products and services provided by the supplying merchant(s) whatsoever. The use of the Prizes redeemed shall be subject to the terms and conditions as stipulated by the supplying merchant(s) of the Prizes from time to time.
  9. No Winner is entitled to request for any alternative gift or payment of cash in substitution of his / her Prize.
  10. Manulife further reserves the right to exclude an Eligible Participant who violates these terms and conditions, tampers with the Lucky Draw, engages in abusive, deceit or fraudulent behaviour in relation to the Lucky Draw or makes false representations or statements or violates applicable law or regulations. If an Eligible Participant is excluded, the Prize may be subsequently revoked and reclaimed.
  11. It is the Winners' responsibility to comply (at their own expense) with any laws requiring payment of any tax, duty, levy or similar impost relating to the award of the Prize, and Manulife shall have no responsibility in respect thereof.
  12. Manulife has the sole and absolute discretion in determining a person’s eligibility to receive the Prize. If Manulife discovers at any time, that Eligible Participant has failed to comply with these terms and condition, or is involved in any suspected or actual fraudulent act, Manulife is entitled to disqualify the Eligible Participant from participating in the Lucky Draw or receiving the Prize.
  13. No person other than the Eligible Participants and Manulife will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce or enjoy the benefit of any of the provisions of these terms and conditions.
  14. All interpretation of these terms and conditions shall be at the sole and absolute discretion of Manulife. In the event of any dispute arising from or in connection with the Lucky Draw, Manulife’s decision shall be final and conclusive.
  15. The Lucky Draw is held within Hong Kong. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong and each Eligible Participant submits to the exclusive jurisdiction of the courts of Hong Kong.
  16. IIn the event of inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail. The Chinese version is for reference purpose only.
  17. Trade Promotion Competition Licence No: 56405.
  18. Privacy Policy and Personal Information Collection Statement
    Participating in the Lucky Draw shall serve as the Eligible Participant’s consent and acceptance of the above Terms and Conditions, Manulife’s privacy policy and personal information collection statement (can be accessed at: https://www.manulife.com.hk/en/individual/privacy-policy.html) and agreement to receive communication relating to the Lucky Draw. Eligible Participants’ personal data will be used for contacting Eligible Participants on Winner notification, identity verification for Prize redemption and communication relating to the Lucky Draw.