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e-Statement Service for Individual Insurance and Wealth Management has been enhanced to include 4 more electronic notices. Register now to “Go Green”

2014/10/20

With our continuous effort to “Go Green”, e-Statement Service for Individual Insurance and Wealth Management has been enhanced to include 4 more notices*:

  • Payment Confirmation Notice (New)
  • Switching Notice (New)
  • Subscription Notice (New)
  • Confirmation of Direct Debit Authorization Setup (New)
  • Policy Anniversary Statement**
  • Financial Statement**
  • Policy Statement**

An alert will be sent to your registered email address when your electronic statements and notices are ready (if applicable). You will be able to view or download them anytime after login to our website. To register, please login to our website or call our Smart Call on 2108 1313.

 

*   Automatic registration for customers using e-Statement Service

** Existing e-Statements

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

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The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

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