Understanding ManuCare

ManuCare is a packaged medical insurance plan that is designed for employers with as few as three employees. Key features:

  • Basic coverage for hospital and surgical benefits and optional clinical coverage.

  • Ability to mix and match the hospital and surgical benefits with clinical benefits in different classes to create a plan that best suits their needs.

  • Flexibility on payment mode, from monthly, quarterly, semi-annually, annually to once every 2 years.

  • 10% discount for annual premiums of HK$30,000 or above.

ManuCare is an insurance product underwritten by Manulife (International) Limited. This webpage is for reference only. Please refer to the relevant Benefit Schedule, Surgical Schedule and Policy Provisions for details of the terms and conditions and exclusions.

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  • Why Manulife

    Here are some reasons why Manulife is highly received by employers for their group life and health ("GLH") needs:

    e-GLH Online Services
    With our e-GLH online services, employers are able to manage their policies with ease and access/perform administrative functions online; whilst insured members can also check Benefit Schedule via this online platform.

    Find My Doctor
    We provide comprehensive information on doctors for selected group medical policy customers. You can also search by location, medical specialty, etc. The doctor’s name, clinic address, location map, phone number and office hours are all included for your easy, at-a-glance reference! Please click here to visit “Find my doctor” at www.claimsimple.hk for details.

    e-Alert for Members
    Insured members who have registered their e-mail addresses with us will receive email message from Manulife notifying the completion of their claims settlement.

    Hotline Service
    Any help you may need is just a phone call away. Our call is equipped with the state-of-the-art technology and our well-trained customer service officers are ready to address queries relating to group insurance policy:

    Employer Hotline - 2108 1234

    Member Hotline - 2108 1388

    (Service hours: Monday – Friday 9:00 am – 6:00 pm, except Saturdays, Sundays and Public Holidays)

    Customer Service Centre
    Employers and insured members can visit our Customer Service Center located at Causeway Bay and Kwun Tong for any assistance:

    Causeway Bay - 23/F, The Lee Gardens, 33 Hysan Avenue, Causeway Bay, Hong Kong

    Kwun Tong - 21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

    (Business hours: Monday – Friday 9:00 am – 6:00 pm, except Saturdays, Sundays and Public Holidays)

    Regular Newsletters
    We keep employers and their insured members posted with our regular newsletters reporting the latest administrative, service and employee benefits updates.

    Professional Services
    Our strong team of servicing agents are always ready to provide professional advice and assistance to employers and their insured members in matters relating to group insurance policy.

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How to Apply

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