New Interactive Voice Response (IVR) System Call Menu (effective March 26, 2018)

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New Interactive Voice Response (IVR) System Call Menu (effective March 26, 2018)
2018/3/20

A new Interactive Voice Response (IVR) System with additional options will be launched on March 26, 2018. Please click the links below for our new hotline menus.

Individual Insurance: 2510 3941 (Call Menu)
Wealth Management: 2108 1110 (Call Menu)
Member for MPF & ORSO/GLH: 2108 1388 (Call Menu)
Employer for MPF & ORSO/GLH: 2108 1234 (Call Menu)
Manulife Smart Call: 2108 1313 (Call Menu)

Frequently Asked Questions

 
1.Why has Manulife implemented a new IVR System / Call Menu?
 
2.When will the new IVR System / Call Menu be effective?
 
3.What are the key features for the new IVR System / Call Menu?
 
4.Any impact on customers due to the change?
 
5.How can I obtain additional support?