Contact our Customer Service

Immediate Help on:

  FAQ for MPF Annual Member Benefit Statement

  MPF Employee Choice Ar​rangement ("ECA") Enquiries

  Other Frequently Asked Questions (FAQ)

 

Call Us  Visit Us  Mail Us Email Us

 

  We are Always Ready to Serve You

Individual Insurance
Hotline: 2510 3941 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
4008 428 017 (China Toll Free Number)
Fax: 2807 3362

Wealth Management
Hotline: 2108 1110 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
Fax: 2810 9510 (For Mutual Funds Only)

MPF & ORSO
Member

Hotline: 2108 1388 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
Fax: 2104 3504

Employer
Hotline: 2108 1234 (Call Menu)
Fax: 2104 3504

Customer Care and Complaint
Hotline: 2108 1388
Fax: 2104 3504

Group Life & Health
Member

Hotline: 2108 1388 (Call Menu)
Smart Call: 2108 1313 (Call Menu)
Fax: 2234 5371

Employer
Hotline: 2108 1234 (Call Menu)
Fax: 2234 5371

Service Hours:
Monday to Friday: 9:00am - 6:00pm
Closed on Saturday, Sunday and Public Holiday

Individual Insurance and Investment-linked Assurance Schemes
Causeway Bay

23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong (Map)

MPF & ORSO
Causeway Bay
23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong (Map)

Kwun Tong
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street , Kwun Tong, Kowloon, Hong Kong (Map)

Mutual Funds / Unit Trusts
Causeway Bay
23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong (Map)
Note: For the services required document certification (for example,fund units transfer, change of account holder, client agreement completion and etc. ), please call 2108 1110 to book an appointment and visit our designated office.

Service Hours:
Monday to Friday: 9:00am - 6:00pm
Closed on Saturday, Sunday and Public Holiday

Individual Insurance
GPO Box 201, Hong Kong

Wealth Management
22/F, Tower A, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

MPF & ORSO
21/F, Tower A, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Group Life & Health
P.O. Box 70302, Kowloon Central Post Office, Hong Kong