[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

Thank you for your continued trust in Manulife!

October 23, 2025

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

Thank you for your continued trust in Manulife!

October 23, 2025

Newsroom

Manulife Macau among the first wave of insurers to launch 'Virtual Face-to-Face' agency sales platform

Feb 16, 2023

Further to the rolling out of our Non-Face-to-Face application approach (nF2F) for Macau agents in July 2022, we are pleased to announce the launch of a 'Virtual-Face-to-Face' (vF2F) agency sales platform in February 2023 for all of Manulife’s individual insurance products in Macau, including investment-linked assurance schemes, making us among the first wave of insurers to do this in the market.

With this insurtech solution, both new and existing customers can virtually meet with Manulife’s agents via highly secure video chat and purchase a wide range of Manulife individual insurance products. Manulife’s Virtual Face-to-Face sales solution enables customers and agents to discuss financial needs and product benefits through the use of video conferencing and screen sharing via an encrypted network. In addition, to protect the interests of customers,

(i) our servicing agents will present their name cards disclosing their identity and capacity as Manulife’s agents during the audio recording; and

(ii) premium payment instructions are clearly specified in the premium notices issued by Manulife, and customers should refer to these notices to find out how to make payments for premiums.

In case of any queries about the identity of our servicing agents or premium payment methods, please feel free to call our customer hotline at (853) 8398 0383 or email us at service_ma@manulife.com.

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Manulife Macau among the first wave of insurers to launch 'Virtual Face-to-Face' agency sales platform