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Contact Information

Employment Support Scheme (ESS) Hotline (Enquiry channel set up by the Government)
1836 122

Service hour

May 25 to Jun 14, 2020 / Mon - Sun, 9am - 6pm
From Jun 15, 2020 / Mon - Fri, 9am - 6pm

Mail

21/F, Tower A, Manulife Financial Centre, 223 - 231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

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Causeway Bay
23/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong  Map

Kwun Tong
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street , Kwun Tong, Kowloon, Hong Kong  Map

General enquiry hotline
2108 1234  Call Menu

Customer care and complaint hotline
2108 1388

General enquiry fax
2104 3504

Customer care and complaint fax
2104 3504

Hotline
2108 1234  Call Menu

Mail
P.O. Box 70302, Kowloon Central Post Office, Hong Kong

Fax
2234 5371

Our service hour is from 
Mon - Fri, 9:00 am - 6:00 pm 
Closed on Saturday, Sunday and Public Holiday

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Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more

 Kindly note that our Service Centres will now operate Monday to Friday between 10am and 5pm, and our Service Hotlines continues to run from 9am to 6pm Monday to Friday.

View more

Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more

 Kindly note that our Service Centres will now operate Monday to Friday between 10am and 5pm, and our Service Hotlines continues to run from 9am to 6pm Monday to Friday.

View more
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