Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Premium exchange rate

Exchange rates fluctuate daily. If you would like to pay premiums in HKD for foreign currency policies, we strongly encourage you to pay using Faster Payment System (FPS), Internet Banking, ATM or PPS to lock in the stated exchange rate for your payment made on same date in order to avoid potential shortfall/underpayment.

You may also want to set up Autopay for automatic direct debit from your bank account.

*Only for policies issued in Macau

 

PLEASE NOTE: Payment by cheque mailed to Manulife may result in surplus (overpayment) / shortfall (underpayment) due to changing exchange rates. Shortfall will require additional action to top up the amount and ensure your protection is continued. Our Company will base on the date when we received the payment to determine the final premium exchange rate. We may follow up with you if discrepancy is created by the market fluctuation in exchange rate.

Our Company reserves the right to change the above Exchange Rate without prior notice. For information about payment methods, please click here.