Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Premium exchange rate

Exchange rates fluctuate daily. If you would like to pay premiums in HKD for foreign currency policies, we strongly encourage you to pay using Faster Payment System (FPS), Internet Banking, ATM or PPS to lock in the stated exchange rate for your payment made on same date in order to avoid potential shortfall/underpayment.

You may also want to set up Autopay for automatic direct debit from your bank account.

*Only for policies issued in Macau

 

PLEASE NOTE: Payment by cheque mailed to Manulife may result in surplus (overpayment) / shortfall (underpayment) due to changing exchange rates. Shortfall will require additional action to top up the amount and ensure your protection is continued. Our Company will base on the date when we received the payment to determine the final premium exchange rate. We may follow up with you if discrepancy is created by the market fluctuation in exchange rate.

Our Company reserves the right to change the above Exchange Rate without prior notice. For information about payment methods, please click here.