Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

Thank you for your continued trust in Manulife!

June 6, 2025

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts. If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

What This Means for You as a Policyholder:

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

Thank you for your continued trust in Manulife!

June 6, 2025

About ManulifeMOVE

MOVE program and app

MOVE up to a rewarding, healthy lifestyle.

ManulifeMOVE, inspiring your every step, every move.

Make a MOVE for better health and lower premiums. Simply put on your fitness tracking device¹ and connect it to the ManulifeMOVE app to monitor your daily step average². When your activity reaches the target specified for a MOVE Reward Level³, you will be entitled up to 10% premium discount⁴ upon renewal of your eligible insurance plans⁵ during the next membership year. The more you MOVE, the greater the premium discount you’ll get.

Achieve specified average daily step target, and you will enjoy a premium discount of up to 10% upon policy renewal for the next membership year.

Premium Discount-Level 1:

Required daily step average 5,000

Premium Discount-Level 2:

Required daily step average 7,000

10%

Premium Discount-Level 3:

Required daily step average 10,000

Remark: ManulifeMOVE benefits are subject to change without prior notice.

You can register to become a MOVE member if:

You’re at least 18 years of age and the person insured of an eligible plan;
(You’ll need to submit a completed MOVE Enrollment Form if you’re not the policy owner of the eligible plan.)
You have a valid email address at Manulife.
Activate your ManulifeMOVE app account in your MOVE app.

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Take the first steps with ManulifeMOVE app

Whether you’re a member or not, simply download the ManulifeMOVE app anytime and connect it to your fitness tracking device or the Health app that comes with your phone. That’s all you have to do to start tracking your daily activity. Become a MOVE member, you can even turn every step into premium discount.

Instant progress updates

Your step average is updated in real-time. You can check it in the ManulifeMOVE app whenever you want and see how far you’ve gone towards your reward. For each challenge you achieve, you’ll also receive a badge to help motivate you to go even further.

Connect your fitness tracking device to your MOVE account

MOVE supports fitness devices that directly connect with below:

iOS:

Apple Health App (with iPhone or Apple Watch)
Fitbit App
Garmin Connect App

Android:

Samsung Health App
Fitbit App
Garmin Connect App

Download Now!

Supports Apple iPhone (iOS 13 or above) or Apple Watch (watchOS 3.0 or above)

Supports Android devices (Android 7.0 or above)

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Become a MOVE member in 3 easy steps

Step 1

Download the ManulifeMOVE app and activate your account

After your MOVE-eligible plan has been approved and issued, you will receive an email regarding account activation. Simply download the ManulifeMOVE app and enter your ID/ Passport number and Date of Birth to activate your MOVE account⁸.