Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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IncomeGuard Critical Illness Protector

IncomeGuard Critical Illness Protector

Critical Illness Protection Needs a Breakthrough - Manulife Leads the New Income Concept for Protection!

You have so many life plans. If you unfortunately fall seriously ill with critical illness and need to recuperate, how should you manage different living expenses while taking care of your health?

Stop overthinking. Flip the script! Taking proactive steps can make all the difference. Manulife breaks through traditional critical illness benefit payout model, leading the new income concept for protection and providing you with an income annually from diagnosis to treatment1!

What is IncomeGuard Critical Illness Protector?

IncomeGuard Critical Illness Protector is designed to alleviate worries about being unable to work and the potential income loss that can result from a critical illness by offering essential and continuous income support during challenging times. It helps ensure financial well-being with a steady benefit payout that can be available as often as annually for cancer, heart attack (myocardial infarction) and stroke diagnosis and treatment.

The content of this website does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s).

How we got you covered?

  • Coverage for up to 121 critical illnesses and diseases including 60 major critical illnesses, 44 early stage critical illnesses and 17 juvenile diseases
  • Up to 100% extra critical illnesses coverage for the first 10 policy years2

When you are fighting against cancer, heart attack and stroke, the plan provides you with coverages on diagnosis and continuous treatments, up to 1,000% of the notional amount3. Each payout can be up to 100% of the notional amount and available as often as annually, serving as a steady income support.

Under the benefit of traditional Chinese medicine for cancer treatment, you can receive reimbursement4 for traditional Chinese medicines, acupuncture or tui na treatments.

We will waive the premiums of the basic plan if you are unfortunately diagnosed with major critical illness, early stage critical illness and juvenile disease5.

We will pay a protection restore benefit6 for the benefit paid for early stage critical illness and juvenile disease if the insured has a major critical illness or passes away before the age of 85.

The premium you pay is guaranteed and will not increase throughout the premium payment period.

Value-added service

CancerCompanion Service8 to support you in your cancer treatment journey. You can enjoy services such as healthcare hotline, personalized medical case manager, second medical opinion and cancer drug support service. 

Before making a purchase, you should read the policy provisions for the exact terms and conditions that apply to this product. You can ask us for a copy.









Our experts are here to help you!


IncomeShield Critical Illness Protector

features simplified underwriting procedure and provides coverages of up to 500% of the notional amount for the diagnosis and treatment of cancer, heart attack and stroke. Benefit payout can be available as often as annually, serving as a steady income support.

Learn more

IncomeGuard Critical Illness Protector is a critical illness insurance product provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product leaflet now or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

  1. This plan will provide coverage for the diagnosis of critical illnesses and subsequent treatments/specified surgeries, including the diagnosis and continuous care / treatment benefit for cancer, heart attack and stroke. “Annually” means the waiting period for claiming critical illness coverage must be at least one year, with a maximum of 10 claims allowed. For details, please refer to the product brochure and policy provisions.
  2. The aggregate amount of extra critical illness benefits of early stage critical illness benefit and juvenile disease critical illness benefit cannot exceed 80% of the basic plan notional amount.
  3. Benefit payouts of up to 1,000% of the notional amount include (1) major critical illness benefit, (2) cancer diagnosis benefit, (3) cancer continuous treatment benefit, (4) heart attack /stroke continuous care benefit and (5) heart attack /stroke continuous treatment benefit.
  4. We will reimburse the reasonable and customary charges actually incurred for traditional Chinese medicines, acupuncture and tui na treatment charged by the Chinese medical practitioner for the covered cancer (i.e. carcinoma-in-situ or cancer), up to HK$650/US$82 per visit, with a maximum of 60 visits and one visit per day.
  5. Once we have paid a major critical illness benefit, we will waive all future premiums of the basic plan after the diagnosis date of the critical illness. Also, once we have paid an early stage critical illness benefit or a juvenile disease critical illness benefit, we will waive 12 months premium of the basic plan starting from the premium due date immediately after the diagnosis date of such illness. If the life insured is subsequently diagnosed with early stage critical illness or juvenile disease, and early stage critical illness benefit or juvenile disease critical illness benefit has been paid, any newly approved premium waiver that overlaps with the existing premium waiver will replace the previous premium waiver and the existing premium waiver will be terminated. The early stage critical illness and juvenile disease premium waiver will be terminated automatically if the major critical illness premium waiver is approved.
  6. The amount of protection restore benefit is the amount of early stage critical illness benefit and / or juvenile disease critical illness benefit paid under the plan where the date(s) of diagnosis of the early stage critical illnesses and / or juvenile diseases fall(s) at least 1 year before the date of diagnosis of the subsequent major critical illness or the date of death.
  7. We guarantee that the basic plan premiums for the initial basic plan notional amount remain unchanged throughout the premium payment period. However, we do not guarantee that the premium and guaranteed cash value due to an increase in the basic plan notional amount, including those increases triggered by using the inflation protector option.
  8. CancerCompanion Service is a value-added service provided by Manulife and does not form part of the contractual benefits. Manulife reserves the right to change the designated medical service provider(s) for any of the services from time to time, or revise or terminate these services at any time without prior notice. Manulife shall not be liable for any acts or omissions of medical service providers. For the avoidance of doubt, the use of the service does not imply any expenses or diagnoses associated with the service are covered in the insurance policy(ies). Subject to terms and conditions, please refer to the relevant leaflet for more details.

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Critical Illness

Plan it right, win the fight!

Critical Illness