Skip to main content
Back

Our Commitment

Building communities, overcoming challenges.

Our Approach

Our company mission is to help people live better lives and make easier decisions. It guides everything we do, including our support for the communities in which we operate.  We have a corporate social responsibility to help make society stronger and more resilient.  We approach this by offering a combination of our expertise, social investment and volunteer work.  Our efforts centre on two areas where we are in a prime position to make a greater impact – health and wellness and the environment.

 

  • Our expertise - we are a health and retirement expert with deep insights drawn from years of experience in providing better health protection and helping customers plan for the future. We make use of our strengths and capabilities to champion the community projects we sponsor.
  • Social investment – The Manulife Hong Kong Charitable Foundation funds meaningful causes in the areas of health and wellness and the environment.
  • Volunteering – We embrace our core value of “Share your humanity” by volunteering. Our employees, agency force and their families form the backbone of our volunteer force to make a positive impact to the Hong Kong community.

Our Approach

Our company mission is to help people live better lives and make easier decisions. It guides everything we do, including our support for the communities in which we operate.  We have a corporate social responsibility to help make society stronger and more resilient.  We approach this by offering a combination of our expertise, social investment and volunteer work.  Our efforts centre on two areas where we are in a prime position to make a greater impact – health and wellness and the environment.

 

  • Our expertise - we are a health and retirement expert with deep insights drawn from years of experience in providing better health protection and helping customers plan for the future. We make use of our strengths and capabilities to champion the community projects we sponsor.
  • Social investment – The Manulife Hong Kong Charitable Foundation funds meaningful causes in the areas of health and wellness and the environment.
  • Volunteering – We embrace our core value of “Share your humanity” by volunteering. Our employees, agency force and their families form the backbone of our volunteer force to make a positive impact to the Hong Kong community.

As a health expert, Manulife believes that we can make a difference for our community by using our expertise and mobilising our networks and resources in this aspect. A key focus of our health and wellness drive is heart health. We have made consistent efforts to engage our employees and the community to move more and enjoy better heart health.

Healthy Living

Promoting Heart Health

Joining the global effort to raise awareness of heart health, Manulife started a global partnership with the World Heart Federation in 2017. Since then, our offices across the globe have been actively spearheading key initiatives revolving around heart health, including World Heart Day and World Hypertension Day. Our global activations engage both employees and the mass public in a variety of educational sessions and heart-healthy activities. 

Dress Pink Day

We wear pink and raise funds for the Hong Kong Cancer Fund’s annual Pink Revolution campaign. Our support for this meaningful course continues over a decade. 

Walk for Millions

We have taken part in the Walk to help raise money for social welfare agencies affiliated with the Hong Kong Community Chest, and to help our employees become more engaged in a healthy, active lifestyle. Thousands of Manulife employees, agents and their families join the walk each year, and in total we have raised about HK$20 million for the charity organisations. 

Blood Donation Drive

Over 10,000 Manulifers have bared their arms to give blood to the Hong Kong Red Cross Blood Transfusion Services in the past 35-plus years.

Intellectual wellbeing

Manulife-Canadian International School of Hong Kong Scholarship 2020/2021   

To provide a holistic environment that nurtures talents, Manulife has offered the Manulife-Canadian International School of Hong Kong Scholarships since 1997. The aim of this initiative is to build a stronger future by encouraging talented children to receive first-class education.  

Application for the Scholarship for the 2020/2021 school year was closed on February 14, 2020. To learn more about the scholarship program, please click here.

Manulife Children’s Resource Centre

To empower children with special educational needs, we partnered with the Heep Hong Society to set up the Manulife Children’s Resource Centre in 2012. Located in Lam Tin, it is the first such facility in the district and is equipped with rooms for speech and play therapies.

Manulife is committed to fostering a pleasant and sustainable environment for our stakeholders and for future generations to live and grow up in. In addition to getting hands on much needed conservation works, we are making stride to reducing paper use in our business process.

Digitization

We are digitizing our key operations for the benefit of our customers and the environment. Our claims submission processes have also been digitized to reduce the use of paper. Now, claims can be submitted in as fast as one minute and digitally on ClaimSimple.hk. Each year, this initiative helps save about 400,000 sheets of A4 paper.

Conserving for the environment

Manulife volunteers are active in environmental conservation. Partnering with The Conservancy Association, Manulife volunteers planted seedlings in Tai Lam Country Park’s Manulife Tree Zone. Our volunteers’ efforts also include eco-paddy rice planting in Long Valley and laying the lawns at the WWF Island House Conservation Studies Centre. 

Check out our Sustainability Report and Public Accountability Statement.

Want to learn more?

Check out our Sustainability Report and Public Accountability Statement.

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more
Confirm