Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more

Important update - Regarding earlier communication about “Update on Employer Online Account Login Method”

The email you previously received on 7 December 2025 and 8 December 2025, regarding “Update on Employer Online Account Login Method”  is applicable only to holders of Group Life and Health Insurance Employer Online Accounts. Customers who are not holders of such accounts may disregard the earlier email and no action is required.

We extend our sincere apologies for any inconvenience this may have caused. For inquiries, please click here to contact us.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Manulife provides life insurance to HIV+ individuals as part of its drive to build an inclusive and equitable society

For Immediate Release

June 2, 2022

TSX/NYSE/PSE: MFC     SEHK: 945

HONG KONG – Manulife Hong Kong today announced the offering of individual life insurance coverage1  to customers who are diagnosed with Human Immunodeficiency Virus (HIV). This breakthrough in underwriting means HIV-positive customers in Hong Kong and Macau will be able to apply and be covered by life insurance with Manulife Hong Kong, ensuring financial security for their loved ones and families.

The company also announced that it will allow an expanded definition of family as beneficiaries for policies and accept same-sex partners to purchase life insurance policies for their loved ones where insurable interest exists.

"We are proud and excited to raise the level of protection for the LGBT+ community and other underrepresented individuals, especially so during Pride Month. The definition of family has evolved significantly over the last few years, and it is important that we acknowledge this, so that care and support can be preserved for all our loved ones,” said Danny Lee, Chief Product Officer of Manulife Hong Kong and Macau. “At Manulife, we work hard to build an inclusive and equitable society, and this announcement underscores our commitment to the cause.”

Under the expansion, same-sex married partners can now purchase life insurance policies for their loved ones. Manulife customers in Hong Kong and Macau can also name policy beneficiaries from an expanded list of family members, including their sibling, grandparents, grandchildren, parents-in-law, stepchildren, same-sex partners, legal guardians and more. The new arrangement will be applicable to all Manulife products from June 20, 2022.

Manulife is on a mission to modernize traditional underwriting policies and increase the accessibility of life insurance products and services for customers in Hong Kong and Macau, who may not have been adequately covered under insurance previously. By offering life insurance for HIV-positive Manulife customers, Manulife is proud to evolve its strategy to align with the recent advancements in healthcare, which enable HIV-positive individuals to live a healthy life with a normal life expectancy. Manulife’s announcement means that HIV-positive customers aged between 30 and 65 who meet its criteria, are eligible for individual life insurance coverage up to USD$1 million.

“This breakthrough in policy underwriting takes us one step further towards modernizing insurance and providing protection for people who need it the most. With every initiative in our work, we strive to make decisions easier and lives better. We are glad to take the lead in making life insurance a possibility for HIV+ individuals in Hong Kong and Macau and to offer them a greater level of security and comfort,” added Mr. Lee.

 

The new launches relate to two key areas of focus within Manulife’s Impact Agenda –empowering sustained health and well-being to support the journey towards a better life as well as driving inclusive economic opportunities to create a more even playing field for all. Manulife was the first insurer to underwrite life insurance applications for people living with HIV in Canada and US. In 2020, the Group announced it would invest more than US$3.5 million to promote diversity, equity and inclusion in the workplace and community. In recognition of the Group’s effort to support gender equality, Manulife has been named under Bloomberg's 2022 Gender-Equality Index for the fourth consecutive year.

Note:

  • Declaration by the policyholder and additional document maybe required for the expanded relationship.

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.

About Manulife

Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. At the end of 2021, we had more than 38,000 employees, over 119,000 agents, and thousands of distribution partners, serving over 33 million customers. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 160 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. In the previous 12 months we made CAD$32.7 billion in payments to our customers.

Not all offerings are available in all jurisdictions. For additional information, please visit manulife.com.

 

1. Basic plans only, excluding term life, critical illness and medical insurance products.