Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Contact Information

Hotline
2510 3941

Smart Call
2108 1313

China Toll Free Number
4008 428 017

Mail
GPO Box 201, Hong Kong

Visit
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong  Map

Fax
2807 3362

Hotline
2108 1110

Smart Call
2108 1313

Visit

21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong Map

Note: For the services required document certification (for example, fund units transfer, change of account holder, client agreement completion and etc. ), please call 2108 1110 to book an appointment and visit our designated office.

Employment Support Scheme (ESS) Hotline  (Enquiry channel set up by the Government)
1836 122

Service hour

May 25 to Jun 14, 2020 / Mon - Sun, 9am - 6pm
From Jun 15, 2020 / Mon - Fri, 9am - 6pm

Mail

21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Visit

Kwun Tong
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong  Map

Hotline
2108 1388

Smart Call
2108 1313

Fax
2104 3504

Hotline
2108 1388

Smart Call
2108 1313

Mail
P.O. Box 70302, Kowloon Central Post Office, Hong Kong

Fax
2234 5371

Hotline

(853) 8398 0383

Visit
Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau Map

Service hours of Hong Kong
Mon - Fri, 9:00 am - 6:00 pm 
Closed on Saturday, Sunday and Public Holiday

Service hours of Macau
Mon - Fri, 9:00 am - 5:00 pm
Closed on Saturday, Sunday and Public Holiday

Special Arrangements in Response to COVID-19

To ensure the safety of our visitors and staffs, please complete the following hygiene measures before entering our service centre in Hong Kong:

1) Measure temperature

2) Use hand sanitizers

3) Scan “LeaveHomeSafe” QR Code

4) Complete “Visitor Health Declaration Form"

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