Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Confirm
Skip to main content Skip to notification content
Back
Contact Us

Interested in our products? Welcome to talk to our experts.

Contact Information

Hotline
2510 3941

Smart Call
2108 1313

China Toll Free Number
4008 428 017

Mail
GPO Box 201, Hong Kong

Visit
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong  Map

Fax
2807 3362

Hotline
2108 1110

Smart Call
2108 1313

Visit

21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong Map

Note: For the services required document certification (for example, fund units transfer, change of account holder, client agreement completion and etc. ), please call 2108 1110 to book an appointment and visit our designated office.

Employment Support Scheme (ESS) Hotline  (Enquiry channel set up by the Government)
1836 122

Service hour

May 25 to Jun 14, 2020 / Mon - Sun, 9am - 6pm
From Jun 15, 2020 / Mon - Fri, 9am - 6pm

Mail

21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong

Visit

Kwun Tong
21/F, Tower A, Manulife Financial Centre, 223-231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong  Map

Hotline
2108 1388

Smart Call
2108 1313

Fax
2104 3504

Hotline
2108 1388

Smart Call
2108 1313

Mail
P.O. Box 70302, Kowloon Central Post Office, Hong Kong

Fax
2234 5371

Hotline

(853) 8398 0383

Visit
Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau Map

Service hours of Hong Kong
Mon - Fri, 9:00 am - 6:00 pm 
Closed on Saturday, Sunday and Public Holiday

Service hours of Macau
Mon - Fri, 9:00 am - 5:00 pm
Closed on Saturday, Sunday and Public Holiday

Special Arrangements in Response to COVID-19

To ensure the safety of our visitors and staffs, please complete the following hygiene measures before entering our service centre in Hong Kong:

1) Measure temperature

2) Use hand sanitizers

3) Scan “LeaveHomeSafe” QR Code

4) Complete “Visitor Health Declaration Form"

I want to contact

.

Contact Us