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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 3:30pm on Monday, October 6, for Mid-Autumn Festival.

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Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 3:30pm on Monday, October 6, for Mid-Autumn Festival.

View more

Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
We are pleased to share an exciting development regarding Manulife (International) Limited (“MIL”). Starting from November 2025, MIL will officially re-domicile from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection will remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, will remain unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. If you have any dispute, please notify us in writing within 30 days from the date of this notice. For details about this change, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), visit our website at manulife.com.hk, or email us at re-domiciliation@manulife.com. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

June 6, 2025

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Introducing Manulife website and app

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With a revamped look, experience a seamless and modern interface that offers easy navigation for quicker access to our digital services!

With just one device, login to serve your needs in managing your protection and investment (investment-linked assurance scheme) needs all in one place.

Manulife Hong Kong Website

Learn more                      Login now

Manulife HK & MO app

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Main Features and Guidelines

Function

Manulife Hong Kong website

Manulife Hong Kong app

View Account
Policy & account summary

e-Statement / e-Notice

Manage Account
Contact information update
Change beneficiary
Manage funds / investment choices
Apply policy loan
Change premium payment mode / method 
Set up autopay
Transfer / withdraw policy value
Set fund / investment choice price alert
Manage Policy Change Requests

Review and submit below change application filled out by insurance advisor under your instruction  {0}

  • Addition of Rider / Supplementary Benefit1
  • Deletion of Rider / Supplementary Benefit
  • Change of Inflation Protector Option
  • Surrender
  • Reinstatement
  • ILAS investment choice redemption / withdrawal
  • Change of Premium Payment Mode / Method
  • Transfer / Withdraw policy value (Support transfer to new policy)
  • Autopay Arrangement2

 

 

 

(The review and submission steps)

 

 

 

(The review and submission steps)

Claims
Claim enquiry
Claims Submission

After advisor fill out details following your instructions, you’ll receive notification via SMS and/or email. Please login & select "Manage Policy Change Requests” on homepage, follow the steps & submit. For more info, please contact your advisor.

Remarks

1. “Addition of Rider/ Supplementary Benefit” is only applicable to (i) policies issued in Hong Kong, and not applicable in Macau, and (ii) for riders/ supplementary benefits that are not mandatory to conduct Financial Needs Analysis (FNA).

2. Applicable for suspend, cancel, or resume autopay; repay loan by autopay; and correct autopay debit date, with effective date within 2 months from the submission date.