At Manulife, we provide a fast and simple individual insurance claims process along with the proper safeguards to meet your urgent needs, so you can enjoy outstanding protection as well as peace of mind.
Applicable for single hospitalization receipt not exceeding HKD3,000
Additional basic requirements applicable for ManuMaster / ManuShine Healthcare / Manulife Supreme VHIS
VHIS Claimable Amount Estimate / Preliminary Assessment
VHIS Cashless Day Surgery eService
Applicable for single hospitalization receipt not exceeding HKD3,000
Additional basic requirements applicable for ManuMaster / ManuShine Healthcare / Manulife Supreme VHIS
VHIS Claimable Amount Estimate / Preliminary Assessment
VHIS Cashless Day Surgery eService
We understand the passing of a loved one is a very difficult time for those left behind. We have made the claim procedures for the death benefit as simple as possible, so you can focus on the things that most require your attention.
whichever date is later,
Then please prepare submit the following additional documents:
* Certified true copies of original documents can be made by a practising solicitor of Hong Kong, or at our customer services center. For further enquiries, please call our customer service hotline or contact your insurance advisor for details.
After making a claim, policyowner may log in to our customer website, and check the claim status or view past claim records (up to 5 years) under “Individual Insurance > My Claims” section.
Please contact our customer service by email or phone: (852) 2510 3941 or 4008 428 017 (China Toll Free Number)