At Manulife, we provide a fast and simple individual insurance claims process along with the proper safeguards to meet your urgent needs, so you can enjoy outstanding protection as well as peace of mind.
1The required documents include all the following basic document requirements and additional document requirements (if applicable). Manulife may also require customers to further submit (or obtained by the company) other medical reports or any related documents related to the claim assessment for evaluation.
2Manulife’s Claims Department follows the principles of “Medically Necessary” and “Reasonable and Customary” and the general practice of the local insurance industry when assessing and approving claims.
3 Manulife reserves the right to request for original documents or other supplementary documents / information if deemed necessary.