Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Understanding Your Participating Policy

Introducing a new customer website and App

An all-new customer website for your account needs

Take your account management on the go anytime, anywhere

Manage your insurance policies, funds and MPF accounts all in one place!

Register Now

Manulife has re-engineered its customer website from the ground up. Now you can easily take control of your accounts with an improved user experience and a more easy-to-use interface.

Register your account in a few steps

First-time registration customers should click here or click "Login" at the top right corner and register for an account.

Create a username and login password.

After successfully logging in, you’re ready to enjoy the upgraded experience.

Registration guide for new users

First-time login guide for existing users

Innovation spotlights

New MPF account management section
  • Clearly displays the investment portfolio
  • Account and transaction details are listed by category for easy reference
  • The new ‘Manage account’ shortcut key give you one-click access to switch funds or change future investments

Easy login
  • With one set of username and password to access both customer website and mobile app

Responsive design
  • The interface adapts to different screen sizes including computers, tablets or smartphones. You can easily manage or view your accounts anytime, anywhere

Intuitive account overview
  • Clearly displays the details of insurance policies and investment portfolios
  • Simple dashboards make it easy to understand your investment portfolio status, including current holdings as well as the profit and loss
  • The new ‘Quick links’ give you one-click access to some frequently used functions

Insurance policy details at a glance
  • The insurance policy’s coverage, premium information, agent’s contact, e-statements and more details, can now be easily reviewed

Premium payment mode / method change [New]
  • Submit premium payment mode / method change request online for your individual insurance policy
  • View information of your payment mode /  method

Change of Premium Payment Mode / Method User Guide

Beneficiary change [New] 
  • Submit beneficiary change instructions online for your individual insurance policy
  • View information of your existing beneficiary

Online Beneficiary Change User Guide

Funds management
  • Easily switch funds or change investment instructions with just a few clicks

Funds switching user guide

Setup of direct debit authorization for premium payment
  • Setup direct debit authorization bank instructions online
  • Setup new autopay transfers or change existing autopay bank account numbers online

Online setup direct debit authorization user guide

Insurance policy value withdrawal
  • View and withdraw the total insurance policy value including dividends, cash value and more
  • Get convenient transaction records of previous insurance policy value withdrawals

Online insurance policy value withdrawal user guide

Stay tuned for more features 

Frequently used features guide

The all-new mobile app is also available now

Learn more

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ABOUT US

An all-new customer website for your account needs

PRODUCT

An all-new customer website for your account needs

SERVICES

An all-new customer website for your account needs

GOALS

An all-new customer website for your account needs

Terms of Use      Privacy Policy

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