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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more
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Introducing Manulife website and app

Manulife Hong Kong digital service platform

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Take your account management on the go anytime, anywhere

Manage your insurance policies, funds and MPF accounts all in one place!

Register Now

Register your account in a few steps

First-time registration customers should click here or click "Login" at the top right corner and register for an account.

Create a username and login password.

After successfully logging in, you’re ready to enjoy the digital experience.

Registration guide for new users

Login guide for existing user

Features spotlights

MPF account management section

  • Clearly displays the investment portfolio

Easy login

  • With one set of username and password to access both Manulife Hong Kong website and app

Responsive design

  • The interface adapts to different screen sizes including computers, tablets or smartphones. You can easily manage or view your accounts anytime, anywhere

All-around account overview

  • Clearly displays the details of insurance policies and investment portfolios
  • Simple dashboards make it easy to understand your investment portfolio status, including current holdings as well as the profit and loss
  • The new ‘Quick links’ give you one-click access to some frequently used functions

Insurance policy details at a glance

  • The insurance policy’s coverage, premium information, agent’s contact, e-statements and more details, can now be easily reviewed

Premium payment mode / method change

  • Submit premium payment mode / method change request online for your individual insurance policy
  • View information of your payment mode /  method

Change of Premium Payment Mode / Method User Guide

Beneficiary change

  • Submit beneficiary change instructions online for your individual insurance policy
  • View information of your existing beneficiary

Online Beneficiary Change User Guide

Funds management

  • Easily switch funds or change investment instructions with just a few clicks

Funds switching user guide

Setup of autopay for premium payment

  • Setup direct debit authorization bank instructions online
  • Setup new autopay transfers or change existing autopay bank account numbers online

Online Setup Autopay User Guide

Insurance policy value withdrawal

  • View and withdraw the total insurance policy value including dividends, cash value and more
  • Get convenient transaction records of previous insurance policy value withdrawals

Online insurance policy value withdrawal user guide

Manulife HK & Macau app

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