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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Please note that our Customer Service Hotlines and Customer Service Centres will close early at 12:30 pm on Wednesday, December 24 (Christmas Eve), and Wednesday, December 31 (New Year’s Eve).

View more
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Manulife Hong Kong digital service platform – Set up automatic premium payments in 4 simple steps

Step 1 of 4
Manulife Hong Kong website

After logging into the Manulife Hong Kong website, click on "Payment" from the menu bar and select "Set up autopay".

Step 2 of 4

Select eligible policies.

Step 3 of 4

Complete the following 5 information.

Step 4 of 4

Review, agree to terms & conditions, and click Submit.

Remarks:

Eligibility

  • For policies issued in Hong Kong only and not applicable to Investment-linked assurance scheme (ILAS) policies
  • For the purpose of paying renewal premium
  • For new setup of autopay (i.e. payment method changed from direct billing to autopay) or change of existing autopay bank account number
  • Not applicable to joint-owners policies / company-owned policies / policies not required for premium payment (including fully paid up, with premium waiver, on premium holiday) / policies with dividend option or coupon option for premium reduction.

Bank Account Requirement

  • Only policyowner’s own bank account is acceptable
  • Bank account is in HKD currency

 

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