Introducing Manulife website and app
Managing insurance policies, funds and MPF accounts is faster and easier than ever before!
Main Features and Guidelines
Function |
Manulife Hong Kong website |
Manulife Hong Kong app |
View Account |
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| Policy & account summary |  |
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Steps to guidelines: Click and select [Policy Management] → [FAQs: Individual Insurance and Wealth Management e-Statement / e-Notice service] |
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Manage Account |
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Steps to guidelines: |
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| Change beneficiary | |
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Manage funds / investment choices Steps to guidelines: |
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Apply policy loan |
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| Change premium payment mode / method | |
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| Set up direct debit authorization | |
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| Transfer / withdraw policy value | |
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Set fund / investment choice price alert Steps to guidelines: |
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Manage Policy Change RequestsReview and submit below change application filled out by insurance advisor under your instruction {0}
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(The review and submission steps) |
(The review and submission steps) |
Claims |
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Claim enquiry |
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| Claims Submission | |
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After advisor fill out details following your instructions, you’ll receive notification via SMS and/or email. Please login & select "Manage Policy Change Requests” on homepage, follow the steps & submit. For more info, please contact your advisor.
Remarks
1. “Addition of Rider/ Supplementary Benefit” is only applicable to (i) policies issued in Hong Kong, and not applicable in Macau, and (ii) for riders/ supplementary benefits that are not mandatory to conduct Financial Needs Analysis (FNA).
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