Manulife Hong Kong digital service platform – Make a Policy Value Transfer / Withdrawal request in 4 simple steps
Step 1 of 4
After logging into the Manulife Hong Kong website, click on "Accounts" from the menu bar and select "Transfer / withdraw policy value".
Step 2 of 4
Select eligible policies.
Step 3 of 4
Withdrawal:
Choose the policy value amount to be withdrawn and payment method.
Transfer:
Choose the policy value amount to be transferred and the purpose of transfer
If you have no identity document (ID) in our records
Submit a copy of valid ID document
Step 4 of 4
Review details, confirm declaration & authorization, and submit instructions
You will receive SMS and email acknowledgment upon online submission. You can also go to Accounts > Policy / account activity summary on Manulife Hong Kong digital service platform to view your instruction record.
Remarks:
- This function is not applicable to joint-owners / company-owned policies and individual-owned Investment-linked Assurance Schemes (ILAS) or Universal Life policies issued in Hong Kong or Macau.
- Transfer / Withdraw Policy Value covers Dividend, Coupon, Paid-up Additions Cash Value, Premium Refund Benefit, etc. under eligible policies.
- SMS only covers customers with mobile number in Hong Kong, Macau and China.
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