Skip to main content
Back

First time login guide for personal customers

Step 1 of 7:
Welcome to Manulife!
To register for our online services, click here or "Login" at the top right corner, then select "Personal Customer Login".

Step 2 of 7:
Click the "Register" button.

Step 3 of 7:
Enter your HKID / Passport Number and Date of Birth, then click the hyperlink to read the Terms and Conditions and check the box to confirm your acceptance.

Step 4 of 7:
Select to receive your one-time PIN by SMS or email, and confirm your registered mobile number or email address.

Step 5 of 7:
Enter the one-time PIN received by SMS or email within 60 minutes.

Step 6 of 7:
Set up your new PIN for future login.

Step 7 of 7:
Click the "LOGIN" button to log in to our Customer Website.

Upon successful login, you can view and manage your policy and portfolio, as well as gaining access to a host of other useful information.

Log in now to enjoy a wide range of online services.

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more

The VHIS Office recently discovered a translation error in the Chinese version of the Schedule of Surgical Procedures of the Certified Plan Policy Template. In the fracture/dislocation section of the Surgical Schedule, “clavicle” on the 8th and 12th items was mistranslated as “scapula” and “scapula” on the 13th item was mistranslated as “clavicle”. Manulife has reviewed and revised the relevant product information of Manulife’s VHIS certified plans upon the VHIS Office’s request, and has revised the Chinese version of the certified plans’ policy provisions accordingly. The English version of the policy provisions is not affected. For any enquiries, please contact Manulife’s service hotline at 2108 1188.

View more
Confirm