Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

Thank you for your continued support!

December 5, 2025

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

Thank you for your continued support!

December 5, 2025

Manage your account

Manulife Hong Kong digital service platform – New user registration guide

Step 1 (of 5)
Welcome! To register for online services for personal customers, please click here or “Login” in the upper right-hand corner, then select “Personal customer login”.

Click “Register an account”.

Step 2 (of 5)
Enter your ID / passport number and date of birth, then click “Continue”.

Read through the steps for authentication, then click “Continue”.

Step 3 (of 5)
Enter your registered email address or registered mobile number, then click “Send OTP”.
(Note: If you have not yet registered an email address or mobile number, please complete the Change of Contact Details Form and submit it to Manulife. Upon receipt of your completed form, we will update our records within 5 business days.)