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Talk to our experts

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

View more

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

View more
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ManuBright Care 2

Manulife ManuBright Care 2

It is common for critical illnesses to be a long recurring battle. Aside from the severe toll on one’s health, the financial impact of critical illnesses can also be much greater than expected. ManuBright Care 2 is designed to provide well-rounded critical illness protection, so that you can count on continuous support on the road to recovery!

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document.

Multiple safeguards for more well-rounded protection

Covers 60 major critical illnesses, including cancer, heart attack (myocardial infarction) and stroke, 44 early stage critical illnesses, such as carcinoma-in-situ and early thyroid cancer, as well as 8 juvenile diseases1 such as severe asthma.

For ICU stays of 3 consecutive days or longer, the protection extends to designated and non-designated illnesses as well as injuries 2.

After the first major critical illness claim, the plan provides continuous protection with extra 2 times for heart attack/stroke and extra 2 times for cancer (including newly diagnosed, recurrent, metastatic and persistent cancer) 2.

Extra 100% protection if daily living is severely affected after a critical illness2.

Premiums are guaranteed the same throughout the premium payment period3.

Achieve specified average daily step target, and you will enjoy a premium discount of up to 10% upon policy renewal for the next membership year.

Limited Offer

CI Definition Refresh Program (applicable to existing Manulife CI protection customers)

Limited Offer





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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    ManuBright Care 2 is a critical illness insurance product provided and underwritten by Manulife (International) Limited (Incorporated in Bermuda with limited liability) (‘Manulife’). The above provides only general information on this product. It does not form part of the policy and does not contain full terms of the policy. You should read the policy provisions for the exact terms and conditions that apply to this product. You can ask us for a copy.

    1. The juvenile disease CI benefit is available if the policy is issued before the life insured reaches the age of 16 and the life insured is diagnosed with a juvenile disease before the age of 18.
    2. The ICU benefit, continuous care benefits and disability care booster are subject to terms and conditions, please see the product leaflet and policy provisions for details.
    3. We guarantee that the basic plan premiums for the initial basic plan notional amount remain unchanged throughout the premium payment period. However, we do not guarantee that the premium and guaranteed cash value due to an increase in the basic plan notional amount, including those increases triggered by using the inflation protector option.

    *The statement we have made about this feature being ‘first in market’ is based on comparing it with other publicly available critical illness plans issued by Hong Kong’s major life insurance companies for individual customers as at 27 July, 2020.

    Diagnosis or treatment performed in mainland China:

    For major critical illness, early stage critical illness, juvenile disease and Such Disablement diagnosed in mainland China, we will only recognize the diagnosis made by a specialist medical practitioner of a hospital on the list of designated hospitals in mainland China we publish. For Qualified ICU Stay in mainland China, we will only recognize the hospital which is included on the list of designated hospitals in mainland China we publish. We may revise the list of designated hospitals in mainland China from time to time without giving prior notice.