In addition to Manulife Shelter VHIS Standard Plan, we offer Manulife First VHIS Flexi Plan with more extensive protection to bring you enhanced benefit. It is a VHIS Flexi Plan certified by the Food and Health Bureau of the Hong Kong Special Administrative Region with guaranteed lifetime renewal. On top of dedicated protection, the plan offers different plan levels with enhanced benefits such as isolation room, hospital companion bed, outpatient kidney dialysis, post-confinement home nursing and emergency outpatient care to give you the flexibility to choose the coverage that best suits your needs.
The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document.
We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.
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Manulife First VHIS Flexi Plan is an indemnity hospital insurance product provided and underwritten by Manulife. The above provides only general information on this product. It does not form part of the policy and does not contain full terms of the policy. You should read the policy provisions for the exact terms and conditions that apply to this product. To view the policy provisions, please visit our website . You can ask us for a copy.
Minor revision to policy terms and conditions related to layered benefits
Some VHIS policies that are migrated from non-VHIS policies are now providing layered benefits for certain specified health conditions. The wording of the relevant policy terms and conditions will be slightly revised in the light of the scheme requirements of VHIS, and the affected policy holders will be informed shortly. In the meantime, if customers want to know whether your VHIS policy is subject to such revision and the related details, please contact the customer service at .
Inclusion of value-added taxes and goods and services taxes as Eligible Expenses under VHIS Certified Plans
With respect of any Eligible Expenses under the VHIS Certified Plans incurred on or after 1 March 2022, Eligible Expenses shall include value-added taxes and goods and services taxes (“VAT and GST”) (if any) charged or imposed on the relevant medical expenses incurred, subject to the Terms and Benefits applicable in the relevant Certified Plans. The relevant Supplement will be sent to all policy holders concerned upon policy renewal.
For any queries, please contact the customer service at