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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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ManuPrimo Care / ManuPrimo Care (BestStart)

Manulife ManuBright Care 2
Manulife ManuBright Care 2

In the face of unpredictable critical illnesses, you have to be flexible and prepared in order to improve your chances of survival and beating the odds!

ManuPrimo Care offers multiple layers of protection with coverage for up to 121 critical illnesses and provides 3 cancer payout options to help you turn the tables on the unexpected. Benefit payouts can even total up to 1,000%! If you’re an expectant mother, you can give your child well-rounded protection the moment he/she is born with ManuPrimo Care (BestStart)!

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document.

Critical illnesses are unpredictable, even Agent Swift and Agent Flexi who face dangers daily must be prepared and review their critical illness protection regularly. See how they react and help you turn the tables on the unexpected!

Keep protection at the ready

Critical illnesses are unpredictable, even Agent Swift and Agent Flexi who face dangers daily must be prepared and review their critical illness protection regularly. See how they react and help you turn the tables on the unexpected!

How we got you covered?

Total protection up to 1,000% of notional amount

After you have made a major critical illness claim, we will continue to offer you coverage for ongoing treatments, relapses or new diagnoses of designated critical illnesses, and even for disability.

3 flexible payout options for cancer

Flexibility to choose the payout option best suits your needs after a cancer diagnosis, including the first-in-market3 late-stage cancer flexi option.

Well-rounded protection

Coverage for up to 121 critical illnesses including 60 major critical illnesses, 44 early stage critical illnesses and 17 juvenile diseases. Stays in Intensive Care Units (ICU)1 are also covered even arising from unknown diseases. 

Disability care booster4 [First-in-market3]

Extra 100% protection if daily living is severely affected after a critical illness.

Multiple protection to support you on the road to recovery

  • Extra 5 times for cancer (including newly diagnosed, recurrent, metastatic and persistent cancer)
  • Extra 2 times for heart attack/stroke
  • Extra 1 time for dementia or Parkinson’s disease2

Guaranteed fixed premium5

The premium you pay is guaranteed and will not increase throughout the premium payment period.




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    We will respond within two business days to forms submitted at or before 10:00am each business day. For example, if you submit this form at or before 10:00am on a Monday, we will respond by Tuesday. Forms submitted after 10:00am on a Monday will receive a response by Wednesday.

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    ManuPrimo Care / ManuPrimo Care (BestStart) are critical illness insurance products provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on these products for your reference only. Please download the product leaflet now or ask your Insurance/Financial Advisor for a copy which will give you more details about these products including the ‘Important Information’ showing the product risks.

    1. Stay in ICU for 3 consecutive days or more is required.

    2. Only applicable if the first claim of major critical illness is not Alzheimer’s disease / Irreversible organic degenerative brain disorders (dementia) or Parkinson’s disease.

    3. The statement about ‘late-stage cancer flexi option’ and ‘disability care booster’ being ‘first-in-market’ is based on the same plan feature/benefit launched by Manulife on 25 July, 2022 and 27 July, 2020 respectively which were the first in the market compared with other publicly available critical illness plans issued by Hong Kong’s major life insurance companies for individual customers.

    4. Only applicable if the first claim of major critical illness is not paid in respect of terminal illness or total and permanent disability.

    5. We guarantee that the basic plan premiums for the initial basic plan notional amount remain unchanged throughout the premium payment period. However, we do not guarantee that the premium and guaranteed cash value due to an increase in the basic plan notional amount, including those increases triggered by using the inflation protector option.

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