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Electronic payment

  

Internet banking

Applicable policy currency HKD / USD / RMB
Payment currency HKD
Bill type 01 - Individual Insurance Premium
Bill account no. 10-digit Policy Number
Payment type Renewal Premium
  • You may choose to settle the premium with your credit card or bank account through internet banking services. Payment or transfer limit is subject to a daily transaction limit as determined by different banks and individual account settings. If you have any enquiries, please contact your bank.

   Internet banking services are applicable to the following banks :

  • Bank of China (Hong Kong) 
  • Bank of Communications (Hong Kong)
  • China Construction Bank (Asia) 
  • China Merchants Bank 
  • Chiyu Banking Corporation 
  • Chong Hing Bank 
  • Citibank (Hong Kong) 
  • China CITIC Bank (International)
  • Dah Sing Bank 
  • DBS Bank (Hong Kong) 
  • Fubon Bank (Hong Kong)
  • Hang Seng Bank Limited*
  • The Hongkong and Shanghai Banking Corporation
  • Industrial and Commercial Bank of China (Asia) 
  • Nanyang Commercial Bank 
  • Standard Chartered Bank (Hong Kong) 
  • Shanghai Commercial Bank 
  • The Bank of East Asia 
  • OCBC Wing Hang Bank 
  • CMB Wing Lung Bank 

*Premium can be settled by your credit card through internet banking services.

    

Faster Payment System (FPS)

Applicable policy currency HKD / USD
Payment currency HKD (Maximum HKD100,000)
Payment type Renewal Premium
  • You may settle your payment by scanning the dedicated FPS QR Code through the mobile application provided by your designated bank or e-wallet operator.
  • The dedicated FPS QR code will only be pre-printed or shown on applicable Premium Notices where the payable amount is shown in Hong Kong Dollar or its equivalent.
  • When the FPS payment is executed without scanning our dedicated FPS QR Code, Manulife reserves the right to arrange refunds to the payor's account via the original payment channel.
  • FPS payment or transfer limit is subject to a daily transaction limit as determined by different banks and individual account settings. Please contact relevant parties for details.

  

PPS

Applicable policy currency HKD / USD / RMB
Payment currency HKD
Merchant code 9138
Bill account no. 10-digit Policy Number

Payment method

  1. Pay by internet : www.ppshk.com
  2. Pay by phone  : Call 18031 (English)
  3. On Mobile Service: PPS Mobile App

Payment type

Renewal Premium

  

UnionPay Card online payment

You are required to submit the following documents to register your UnionPay Card before using this service.

Note: Submit your bank statement copy if the account holder name is not printed on the UnionPay card.

After registration, you can proceed with online payment on Manulife Customer Website, please refer our Step-by-Step Guide for details.

Applicable policy currency HKD / USD / RMB
Payment currency HKD
Payment amount Upper limit per day is HKD38,000 or equivalent (inclusive of the 1.2% administration fee)
Eligible UnionPay Card Individual UnionPay Credit Card and Debit Card (except Hong Kong-issued or Macau-issued Debit Cards); Joint account and corporate account will not be accepted.

Payment type

Renewal Premium
  • Administration fee amounts at 1.2% of payment amount will be charged.
  • This service is currently not available for Investment Linked Assurance Schemes (ILAS) and participating policies. Applicable products will be determined by Manulife from time to time.
  • Please contact your Financial Advisor or our Customer Service Hotline for details.

  

Autopay

You can settle your premium payment by autopay through your bank account or Manulife Credit Card.

Bank Account (HKD):

Applicable policy currency HKD / USD / GBP / RMB
Payment currency
HKD
Payment type Renewal Premium

▪ Online submission

  • For customers holding policies other than Investment-Linked Assurance Schemes, you may now submit your Direct Debit Authorization request online via Customer Website for autopay from HKD account, or change your existing autopay bank account number.

▪ Paper form submission

Bank Account (USD):

Applicable policy currency USD
Payment currency
USD
Payment type Renewal Premium

Manulife Credit Card:

Applicable policy currency HKD / USD
Payment currency
HKD
Payment Mode Monthly
Payment type Renewal Premium
Important Notice

Manulife (International) Limited is aware that some customers may be receiving suspicious phone calls from individuals posing as Manulife staff. If you are in doubt about the caller's identity, please call us at (852) 2108 1188 or email us at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited is aware that some customers may be receiving suspicious phone calls from individuals posing as Manulife staff. If you are in doubt about the caller's identity, please call us at (852) 2108 1188 or email us at service_hk@manulife.com for assistance.

View more
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