Electronic payment

Internet banking / Credit card

Applicable policy currency	HKD / USD / RMB
Payment currency	HKD
Bill type	01 - Individual Insurance Premium
Bill account no.	10-digit Policy Number
Payment type	Renewal Premium

You may choose to settle the premium with your credit card or bank account through internet banking services. Payment or transfer limit is subject to a daily transaction limit as determined by different banks and individual account settings. If you have any enquiries, please contact your bank.

Internet banking services are applicable to the following banks :

^{*Premium can be settled by your credit card through internet banking services.}

Faster Payment System (FPS)

You may settle your payment by scanning the dedicated FPS QR Code through the mobile application provided by your designated bank or e-wallet operator.
The dedicated FPS QR code will only be pre-printed or shown on applicable Premium Notices where the payable amount is shown in Hong Kong Dollar or its equivalent.
When the FPS payment is executed without scanning our dedicated FPS QR Code, Manulife reserves the right to arrange refunds to the payor's account via the original payment channel.
FPS payment or transfer limit is subject to a daily transaction limit as determined by different banks and individual account settings. Please contact relevant parties for details.

PPS

Applicable policy currency	HKD / USD / RMB
Payment currency	HKD
Merchant code	9138
Bill account no.	10-digit Policy Number
Payment method	Pay by internet : www.ppshk.com Pay by phone : Call 18031 (English) On Mobile Service: PPS Mobile App
Payment type	Renewal Premium

UnionPay Card online payment (Applicable to ManuShine Health Series/Benefits only)

You are required to submit the following documents to register your UnionPay Card before using this service.

Note: Submit your bank statement copy if the account holder name is not printed on the UnionPay card.

After registration, you can proceed with online payment on Manulife Customer Website, please refer our Step-by-Step Guide for details.

Applicable policy currency	HKD / USD / RMB
Payment currency	HKD
Payment amount	Upper limit per day is HKD38,000 or equivalent (inclusive of the 1.2% administration fee)
Eligible UnionPay Card	Individual UnionPay Credit Card and Debit Card (except Hong Kong-issued or Macau-issued Debit Cards); Joint account and corporate account will not be accepted.
Payment type	Renewal Premium

Administration fee amounts at 1.2% of payment amount will be charged.
This service is currently not available for Investment Linked Assurance Schemes (ILAS) and participating policies. Applicable products will be determined by Manulife from time to time.
Please contact your Financial Advisor or our Customer Service Hotline for details.

Autopay

You can settle your premium payment by autopay through your bank account or Manulife Credit Card.

Bank Account (HKD):

▪ Online submission

For customers holding policies other than Investment-Linked Assurance Schemes, you may now submit your Direct Debit Authorization request online via Customer Website for autopay from HKD account, or change your existing autopay bank account number.
After login, please select “Setup Direct Debit Authorization” under “Instruction/Request”. Fill in the relevant information and submit.

▪ Paper form submission

For other customer holding a bank account in HKD to set up an autopay, please complete the Direct Debit Authorization Form .
To update the autopay arrangement, please complete the Autopay Arrangement Form.

Bank Account (USD):

For customer holding a DBS bank account to set up an autopay, please complete the Direct Debit Authorization Form - DBS【USD ACCOUNT AUTOPAY】.
For customer holding a Bank of China bank account to set up an autopay, please complete the Direct Debit Authorization Form – Bank of China(HK)【USD ACCOUNT AUTOPAY】.
To update the autopay arrangement, please complete the Autopay Arrangement Form.

Manulife Credit Card:

To set up an autopay via Manulife Credit Card, please complete the Manulife Credit Card Direct Debit Authorization Form.
To update the autopay arrangement, please complete the Autopay Arrangement Form.