Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

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Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more

Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more
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We are always exploring different convenient payment methods to suit your different lifestyles. Get to know different payment methods we are offering now.

Notes:

  1. Please make your payment at least 3 working days prior to the due date.
  2. If payment is made from third party payer's account (other than the policyowner, life insured, beneficiary or the payer under the Payor Benefit), we reserve the right to arrange refund to payor's account via original payment channel.
  3. The above information is for reference only. For details, please refer to the Terms and Conditions, User Manual / Instructions, Prospectus, Offering Document, Principal Brochure, Funds Brochure and MPF Scheme Brochure prescribed by Manulife from time to time. In case of any inconsistency, Prospectus / Offering Document / Principal Brochure and Funds Brochure (as the case may be) shall prevail.