Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more

Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more

Due to recent outbreak of the Novel Coronavirus, please take note of special arrangement announced by the Hongkong Post, banks or other relevant bodies and make timely MPF contributions and other administration processes. To avoid unnecessary delay, adopt e-Contribution and autopay now!

View more
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MPF Employer

  

Cheque Payment

You can make MPF contributions through HSBC cheque deposit machines in Hong Kong. Selected locations of the cheque deposit machines also provide 24-hour service that could suit your business needs. Please prepare a crossed cheque payable to "Manulife Provident Funds Trust Company Limited" and write down your sub-scheme number on the back of the cheque*.

Please input below information to complete the contribution payment:

Category for payment

Other companies

Merchant for payment Manulife MPF
Bill type 01 MPF – Employer/SEP Contribution
Bill account number

7–digit Sub-Scheme Number plus 2–digit Billing Class Number

For example: 01234567–01 or 1234567–01, please input as 123456701.

Leading zero (if any) of the Sub-Scheme Number is not required.

(Please DO NOT input your Manulife Customer Number in order to avoid confusion)

After the deposit, you can get a comprehensive advice with cheque image, cheque amount and deposit account name for your record.

Once your cheque has cleared, the date you deposited your cheque will be recorded as the date of your contribution.

To learn more, please refer to our Cheque Deposit Machine User Guide.

*Payment will be processed based on the details input by customers via the machine.

Note:

  1. Post-dated and electronic cheques are not accepted.
  2. When reporting contribution data, please specify the cheque number and there is no need to return the payment slip and the cheque deposit advice.

Alternatively, you may mail your cheque with the Payment Slip to our administration office. Please note that the mail drop date or postage stamp date is not treated as the receipt date by Manulife, please reserve sufficient time for mailing, at least a few days is recommended. Please submit contribution payment directly to Manulife. DO NOT submit cheque and document via MPF intermediaries as it is not an official submission channel.

  

Autopay

To set up autopay arrangement, please complete the Change of Payment Method / Autopay Bank Account Form and Direct Debit Authorization Form and mail to "Provident Funds Services, Manulife (International) Limited, 21/F.,Tower A, Manulife Financial Centre, 223–231 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong".

Note:

  1. Please ensure sufficient funds in the bank account for contribution settlement.
  2. Before receiving our written confirmation for the autopay setup arrangement, please settle your contributions by cheque.