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Emergency Assistance Benefits

International Medical Assistance

Eligible insured members of Manulife’s group life and health policies will always be well protected while travelling abroad.

24-hour Worldwide Assistance Service Hotline
(852) 2863 5564

Emergency Assistance Benefits

In case of emergency while travelling abroad, you can contact Europ Assistance Hong Kong Limited (EA Hong Kong) its 24-hour Worldwide Assistance Service Hotline for the following free emergency assistance services with unlimited coverage:

  • Telephone medical advice
  • Travel and legal assistance
  • Referral to doctors or hospitals
  • Luggage retrieval
  • Pre-trip information
  • Medical evacuation
  • Repatriation after treatment
  • Compassionate visit
  • Repatriation of mortal remains
  • Advance payment of hospital deposits


This Service Program takes effect immediately. All service details are subject to future updates. The above information is for reference only. The types and limit of services provided by EA Hong Kong are governed by the Emergency Assistance Benefits Provisions of EA Hong Kong. Please refer to the Provisions or call EA Hong Kong 24-hour Worldwide Assistance Service Hotline at (852) 2863 5564 for the latest service details.