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Emergency Assistance Benefits

International Medical Assistance

Eligible insured members of Manulife’s group life and health policies will always be well protected while travelling abroad.

24-hour Worldwide Assistance Service Hotline
(852) 2854 2762

Emergency Assistance Benefits

In case of emergency while travelling abroad, you can contact Inter Partner Assistance (IPA) via its 24-hour Worldwide Assistance Service Hotline for the following free emergency assistance services with unlimited coverage:

  • Telephone medical advice
  • Travel and legal assistance
  • Referral to doctors or hospitals
  • Luggage retrieval
  • Pre-trip information
  • Medical evacuation
  • Repatriation after treatment
  • Compassionate visit
  • Repatriation of mortal remains
  • Advance payment of hospital deposits


This Service Program takes effect immediately. All service details are subject to future updates. The above information is for reference only. The types and limit of services provided by IPA are governed by the Emergency Assistance Benefits Provisions of IPA. Please refer to the Provisions or call IPA 24-hour Worldwide Assistance Service Hotline at (852) 2854 2762 for the latest service details.