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Manulife MPF for Employers

Pay MPF via Cheque Deposit Machine

Now you can make MPF contribution payment via HSBC cheque deposit machine in HK.

Pay MPF via Cheque Deposit Machine

Your employees deserve a comprehensive MPF scheme

Manulife understands that employees are the most valuable assets of your company. As a result, we have been committed to helping you plan for their golden years. A comprehensive MPF scheme provides them the peace of mind they deserve and improves overall loyalty. In return, you can be assured that they will do their best for your business.

Partnering with Manulife

Reliability and flexibility are two main reasons for choosing Manulife. Through our various information channels and robust online platform, we aim to make MPF administration more effective and efficient while offering your employees one of the widest array of constituent funds to fit their every investment need and appetite. With the commencement of the Employee Choice Arrangement on November 1, 2012, employees are allowed to transfer, once per calendar year, accrued benefits derived from their employee mandatory contributions made during current employment from a contribution account under their employer’s chosen scheme to an MPF scheme of their choice.

Services for Employers include:

  •  e-MPF Employer Online Service: You can manage your MPF scheme with ease through our Employer website to check your latest account status and contribution history for each member and payroll period.

    Want to learn more about how to log in the Manulife Employer website?
    Watch the video now
  • Contribution Express (CONTX): We provide a secure, user-friendly online contribution calculation tool, which helps you calculate and submit MPF contribution data. What’s more, if you also use our autopay service to settle contributions, you can specify your contribution data submission date (which is the same date as that of your auto-payment).

    Our online platform enables you to handle contribution for new employees, regular submissions, report member termination, surcharge or rectify calculation discrepancy.
  • View the one-pager now

Watch the video now

  • e-Alert Service: We will send a contribution reminder to your registered email address to remind you to make proper contributions by the statutory deadline.
  • e-Statement: You can easily access, retrieve and file your e-statements for record.
  • e-HR tools: Apart from helping you administer your MPF scheme, we offer value-added HR services – HR administration software that we sponsor. With relevant mobile app, you and your employees can conveniently submit information to us to set up a member account. The tools can also perform other functions, such as handling employee leave, preparing pay slips, and supporting files for taxation reporting, with the relevant information updated in the same HR administration software synchronously!
  • Employee e-Enrolment Service: We launched the MPF employee e-Enrolment service, a brand new online function to let you manage MPF employee enrolment at your fingertips.

    Enrolment can be done online via 3 simple steps!
    Watch the video now


To learn more about our electronic services, please contact our Employer Hotline at 2108 1234.

  • Various Remittance Methods and Flexible Payment Options: Apart from our online tool, you may also remit your contribution information by Direct File Interface or with a Remittance Statement in paper format. We also offer easy payment methods for you – by cheque or autopay.
  • Monthly Statements: A monthly statement providing a summary of your MPF account with transactions made during the month is available at our website or will be sent to you every month for your easy reference.
  • Employer Hotline - 2108 1234: We have a well-equipped call center and well-trained officers who are ready to address your queries. So any help you may need is just a phone call away.
  • Customer Service Center: You may visit our customer service centers located conveniently in Kwun Tong if you need any help. Drop box services are also available in our office in Kwun Tong.
  • Professional MPF Intermediary Service: Our registered MPF intermediaries are available to offer professional and personal assistance to you and your employees in setting up MPF schemes and employee members enrolment when required. Your MPF plan will be facilitated by our professional and experienced back office staff from scheme administration to customer services.
  • Investment Information Update: Visit and peruse our reports on fund performance, the fund managers' comments and the online video show presented by our investment experts.
  • Staff Meetings and Employer Seminars: We will conduct briefings to explain MPF legislation and fund information to your employees, and assist in the enrolment process. Seminars are arranged from time to time to keep you updated on any changes in regulatory requirements and administrative issues.
  • Employer Communications: We will keep you posted with employer, reporting the latest administrative issues and service updates.

Manulife’s service commitment

We are committed to providing MPF services that exceed your expectations:

  • Member Record Setup – Within 5 business days upon receipt of completed enrolment form by the Administration Office
  • Account Statement – Account information will be updated in our customer website within 3 business days for transactions completed by Manulife

How to set up or transfer a scheme to Manulife?

It is easy to set up or transfer a scheme with us.

Simply call your Manulife MPF Intermediary or our Employer Hotline at 2108 1234 for details. For more information, please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID).

Monthly Summary


Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special privileged rates on our management fees by way of bonus unit rebate (terms and conditions apply)

Learn more

Online platform for personal account application/consolidation

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

Check Personal Account records on MPFA website

Online registration

Forms download

Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more


Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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