Manulife Hong Kong and Macau has recently identified fraudulent emails impersonating our company. The sender shown in these emails is: 香港MAFIEL <mafiel.sunwg-warpservices.co.za@shared1.ccsend.com>. Please note that these emails and their contents were not issued by Manulife.

The emails claim that a “premium recalculation has been completed” and that a credit balance is available for withdrawal. Recipients are asked to select a payment method via an online platform within 12 hours, failing which the amount will become invalid.

If you receive such emails, please do not click on any links or provide any personal or financial information, and delete the email immediately.

We have also observed similar fraudulent attempts through SMS. Please be cautious of suspicious SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any SMS or links that appear suspicious or claim to be from Manulife, please do not reply, click, or open any links within the message.

Manulife would like to clarify that we will never request customers to provide credit card details or any sensitive personal information via email, SMS or embedded links, nor will we arrange any time-limited payment or collection requests through such means.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Employer

Manulife MPF for Employers

Abolition of MPF Offsetting Arrangement

Effective May 1, 2025 (“the Transition Date”), the MPF LSP/SP offsetting arrangement has been abolished.

Abolition of MPF Offsetting Arrangement

Your employees deserve a comprehensive MPF scheme

Manulife understands that employees are the most valuable assets of your company. As a result, we have been committed to helping you plan for their golden years. A comprehensive MPF scheme provides them the peace of mind they deserve and improves overall loyalty. In return, you can be assured that they will do their best for your business.

Partnering with Manulife

Reliability and flexibility are two main reasons for choosing Manulife. Through our various information channels and robust online platform, we aim to make MPF administration more effective and efficient while offering your employees one of the widest array of constituent funds to fit their every investment need and appetite. With the commencement of the Employee Choice Arrangement on November 1, 2012, employees are allowed to transfer, once per calendar year, accrued benefits derived from their employee mandatory contributions made during current employment from a contribution account under their employer’s chosen scheme to an MPF scheme of their choice.

Services for Employers include:

With our extensive experience in managing pension plans dating back to 1936, Manulife is committed to safeguarding your retirement future.

As Hong Kong's largest MPF service provider+, we offer unparalleled resources and insights to help you make informed decisions.

 

+ As of 31 December 2025, Manulife (International) Limited was the No.1 MPF service provider in Hong Kong in terms of market share of total MPF assets by MPF scheme provider. Source: “Mercer MPF Market Shares Report” as of 31 December 2025, by Mercer (Hong Kong) Limited.

Our team of professional MPF intermediaries is ready to assist you with all your MPF needs, providing personalized support every step of the way to help you proactively manage your retirement savings.

Keep up with monthly fund performance and market updates, and participate in regular webinars to stay on top of market trends and strategies. This proactive approach empowers you to effectively manage your MPF.

Effortlessly view your MPF account details anytime via our website and mobile app. Stay updated with market insights and exclusive member offers, experiencing Manulife's expertise, support, and convenience throughout your retirement planning journey.

For enquiries, talk to your Manulife Intermediary or call our Member Hotline on (852) 2108 1388 / Employer Hotline on (852) 2108 1234.

If you have any questions about scheme administration services, please contact the eMPF Platform at (852) 183 2622 or email enquiry@support.empf.org.hk. For more information, please visit eMPF website at empf.org.hk.


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special offers on our management fees by way of bonus rebates (terms and conditions apply)

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Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.



Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

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Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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