Corporate Employee

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Manulife has recently identified fraudulent SMS messages claiming to be from “Manulife” or “宏利”. These messages claim that the recipient has taken out a savings insurance policy and that a payment will be deducted from an account in the recipient’s name. They also provide a suspicious phone number and encourage the recipient to call for enquiries or cancellation. Please note that these SMS messages and their contents are fraudulent and were not issued by Manulife.

If you receive any SMS message or link that appears suspicious or claims to be from Manulife, please do not reply to the message, call the phone number provided in the message, click on or open any links within the message, or provide any personal or financial information. Please delete the message immediately.

Manulife will only send SMS messages to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife".

In addition, Manulife will never ask customers to provide credit card details or any sensitive personal information via SMS, email or embedded links, nor will we make any time-limited payment collection arrangements through such channels.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Are you looking for unlimited opportunities to develop and succeed?

We offer challenging work and let you make a difference within a flexible and supportive environment, so you can help our customers make decisions easier and lives better.

Enabling Great Employee Experience

With a continued focus on enhancing employee experience, Manulife Hong Kong is committed to providing a friendly and engaging work environment that allows our staff to be productive and effective in their roles.

Various company initiatives such as enhanced staff fringe benefits and office facilities, regular recreational activities and family events enable our employees to maintain work-life balance and enjoy a family-friendly workplace.

Equal Opportunity Employer - Diversity & Inclusion

At Manulife Hong Kong, we embrace equal opportunities by providing our employees with a level playing field without regard to gender identity, age, family status, sexual orientation, disability or ethnic origin.

Through the successful implementation of a series of affirmative action programs, both our management and employees are dedicated to co-creating a positive and harmonious work culture that attracts, retains and develops talent from diverse backgrounds.

A Winning Team

At Manulife Hong Kong, we strive to become a high-performing organization and build a winning culture that drives our bold ambitions. There are three critical ingredients that go into a winning culture:

1. Purpose - Living our Mission every day

2. Capability - Ensure we have the skills required for today and for the future

3. Attitude - We have a lot to celebrate and reasons to be optimistic

We always put our values into action and develop a winning mentality to accept challenges and win together as a team.

Unlimited Opportunities across the Globe

Manulife makes a consistent, company-wide effort to develop and upskill our talents to help them reach their full potential.

A dedicated team is on hand to address your development needs and provide you with multi-faceted support. We work with you to identify your career goals and assist you in pursuing a successful career in a variety of roles and locations.