Important Notice

Starting from 1 August 2026, our Customer Service Centre will introduce new service arrangements. For any enquiries regarding MPF or ORSO schemes, please call our Customer Service Hotline for assistance or to schedule an appointment via the hotline.

Member: (852) 2108 1388

Employer: (852) 2108 1234

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Manulife Hong Kong and Macau has recently identified fraudulent emails impersonating our company. The sender shown in these emails is: 香港MAFIEL <mafiel.sunwg-warpservices.co.za@shared1.ccsend.com>. Please note that these emails and their contents were not issued by Manulife.

The emails claim that a “premium recalculation has been completed” and that a credit balance is available for withdrawal. Recipients are asked to select a payment method via an online platform within 12 hours, failing which the amount will become invalid.

If you receive such emails, please do not click on any links or provide any personal or financial information, and delete the email immediately.

We have also observed similar fraudulent attempts through SMS. Please be cautious of suspicious SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any SMS or links that appear suspicious or claim to be from Manulife, please do not reply, click, or open any links within the message.

Manulife would like to clarify that we will never request customers to provide credit card details or any sensitive personal information via email, SMS or embedded links, nor will we arrange any time-limited payment or collection requests through such means.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Asia LEAD Program

Manulife Asia LEAD Employee Program

What is Asia LEAD program?

Manulife LEAD (Leadership, Experience, Advocacy, and Development) is a future-focused graduate development program that offers business rotations, social learning, and advocacy experience.

The LEAD program aims to attract candidates for and develop a pipeline of digitally-minded and trained millennial talents with the potential for either a General Management and/or business leadership career trajectory. 

Provides a multi-faceted learning and development experience for entry level talents to advance into future leadership roles aligned with our corporate vision, mission, strategic priorities and brand values

Enables individuals who aspire to a career in general management to develop the necessary skills and to support the growth of our global business 

Supports future leaders by establishing a powerful internal network for advancing their careers within the organization 

Program Structure

LEAD is an 18-month graduate program where Management Associates complete the following:

  • Regional Orientation and Induction
    Spend the first few days visiting our Hong Kong Regional Office with members of Manulife’s Executive Team to better understand our business, strategy and values.
  • Business Rotations
    Complete 3 six-month rotations both within your local market and on overseas assignments to experience another market firsthand.
  • Community project
    During the program, create and pitch a business case for a community cause that you might wish to support.
  • Development weeks
    Undertake an exclusive series of classroom learning and experiential programs sponsored by Manulife senior executives to help you develop core business skills.
  • Access to Mentors and Buddies
    Benefit from being assigned a Mentor (typically a senior leader) who will help you with your career and personal development, as well as business buddies to help you navigate our global organization.
  • Graduation into a business position
    All program graduates are offered final placement into management positions aligned with their business and career interests.

Quotes from LEAD program Management Associates: 

These months have been a wonderful opportunity for me to take up relatively high-level tasks and develop practical skills. Not only was I able to adopt a local perspective to identify possible difficulties in running the business and learn about their mode of operation, but also a regional perspective to gain greater exposure”

 

Having spent my first 6 months in the HK Chief Information Office, what I have experienced is far more than just going through routine tasks. Rather, I’ve learned a lot about WHY and HOW we are transforming our customer experiences through technology. Thanks for the opportunities to meet with agents, customers and operators to learn about various expectations and challenges they have encountered on the road of transformation.” 


Connect with our team!

For questions and inquiries about the LEAD graduate program, please email

LEADGradProgram@manulife.com