Manulife has recently identified fraudulent SMS messages claiming to be from “Manulife” or “宏利”. These messages claim that the recipient has taken out a savings insurance policy and that a payment will be deducted from an account in the recipient’s name. They also provide a suspicious phone number and encourage the recipient to call for enquiries or cancellation. Please note that these SMS messages and their contents are fraudulent and were not issued by Manulife. 

If you receive any SMS message or link that appears suspicious or claims to be from Manulife, please do not reply to the message, call the phone number provided in the message, click on or open any links within the message, or provide any personal or financial information. Please delete the message immediately.

Manulife will only send SMS messages to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife".

In addition, Manulife will never ask customers to provide credit card details or any sensitive personal information via SMS, email or embedded links, nor will we make any time-limited payment collection arrangements through such channels.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Please note that our Customer Service Hotlines and Customer Service Centres will close early at 3:30pm on Friday, September 25, for the Mid-Autumn Festival. 

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Important Notice

Starting from 1 August 2026, our Customer Service Centre will introduce new service arrangements. For any enquiries regarding MPF or ORSO schemes, please call our Customer Service Hotline for assistance or to schedule an appointment via the hotline.

Member: (852) 2108 1388

Employer: (852) 2108 1234

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Program pamphlet (Traditional Chinese only)

Manulife’s Career of Excellence and Opportunities (C.E.O.) Program is a career development platform especially tailored to those who aspire to future leadership positions.

 

Providing professional training, opportunities for rapid career advancement and support through the “Corporate Business Coach” specially assigned to you, the program will groom you to become a successful wealth management manager, putting you in a strong position to take advantage of the abundant business opportunities in this booming industry.

Entry Requirements for Elite C.E.O. Program:

  • Age 25-55
  • Holder of bachelor’s degree (or higher qualification)
  • With an annual income of HKD360,000 (or above)
  • Has solid working experience, is self-motivated and passionate about the financial planning industry

 

 

Entry Requirements for C.E.O. Program:

Holder of a bachelor’s degree (or higher qualifications)

  • With an annual income of HKD300,000 (or above)
  • Has solid working experience, is self-motivated and passionate about the financial planning industry

 

Holder of an Associate Degree / Higher Diploma or equivalent

  • With an annual income of HKD360,000 (or above)
  • Has solid working experience, is self-motivated and passionate about the financial planning industry

 

F.5 / HKDSE graduates or equivalent

  • With an annual income of HKD420,000 (or above)
  • Has solid working experience, is self-motivated and passionate about the financial planning industry

 

 

Entry Requirements for Young C.E.O. Program:

  • Age 21-30
  • Holder of bachelor’s degree (or higher qualification)
  • No income proof is required
  • Not been registered with HKFI / PIBA / CIB / IA

Candidates who meet the acceptance requirements for the C.E.O. Program will take a series of purpose-built training courses designed to  progressively groom you to become:

An professional of the highest standards

At Manulife, financial planning consultants who have successfully obtained the relevant qualifications will become professional wealth management advisors regulated and recognized by the Hong Kong Federation of Insurers (HKFI) and the Securities and Futures Commission of Hong Kong (SFC). As such, they will be able to provide their clients with comprehensive financial planning strategies and solutions.

Capture substantial and sustainable rewards

Manulife is committed to giving you all the support you need to become one of the industry’s success stories and an MDRT member within one year of joining us.

You will be assigned a “Corporate Business Coach” whose specialized mentorship will give you valuable knowledge and advantages as you develop your business on all fronts, helping you to attain extraordinary results in your career.

Leading a team to success

Aspiring talents who want to make a mark in the field of sales management can develop management and leadership skills through our comprehensive sales management training, and take on the significant role of a team leader.

Join Us

If you are ambitious, eager to succeed, you are welcome to email or contact Manulife Agency Sales Manager. You can also attend our regularly held Career Seminars for more information. Join Manulife today and take control of your own career.