Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Manulife Hong Kong and Macau has been alerted to a fraudulent website impersonating Manulife’s official site, with the domain “http://www.manulx.com/”. We want to emphasize that this website and all the information it contains — including the phone number, contact address, email address, and QR codes — are not owned, operated, associated with, or endorsed by Manulife.

We take this matter very seriously and have reported it to the Insurance Authority. We are coordinating with the regulatory body for further investigations and reserve the right to take any necessary legal action.

If you have any doubts, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Further Reduces MPF Fees for over Two Million Members¹, Enhancing Their Retirement Outcomes

New fees effective April 1, 2026, aligning with MPFA’s objective to reduce administration fees for MPF schemes

For Immediate Release

April 20, 2026

Hong Kong — MManulife today announced a further reduction in management fees for all 29 constituent funds under the Manulife Global Select (MPF) Scheme (the “Scheme”), effective on April 1, 2026. The initiative reflects Manulife’s support for the Mandatory Provident Fund Schemes Authority’s (MPFA) objective to reduce administration fees across the MPF system, passing the benefits of administration centralization directly on to members.

Starting April 1, over two million Manulife MPF members1 benefit from a further management fee reduction of 5% to 12% for the 29 Manulife MPF constituent funds2, This adjustment marks the second time Manulife has reduced management fees since the Scheme’s onboarding to the eMPF platform in November 2025, resulting in total management fee reductions of 16% to 31%3 across 29 constituent funds under the Scheme.

Privileged rates under the “Manulife Privileged Rates Plus” program (the “Program”) are adjusted in line with the lower rates. As part of this change, all Manulife MPF members who are enjoying discounted rates based on their Total Relationship Balance with Manulife MPF, also receive an 8-basis-point reduction. This includes personal accounts (“PA”) and tax deductible voluntary contributions (“TVC”) accounts4 under the Program.

This management fee reduction is implemented in accordance with the MPFA’s objective of passing all operational savings arising from the eMPF platform directly to members, consistent with the MPF legislation’s “straight pass-on” requirement5 for cost savings.

Jeanie Ho, Head of Retirement, Hong Kong and Macau at Manulife, said: “Manulife is pleased to see the eMPF Platform progressing steadily, driving greater operational efficiency and delivering meaningful value to MPF members. With lower management fees, members are able to maximize their contributions and invest more effectively towards their long-term retirement goals.”

Jeanie Ho added: “As the number one MPF service provider in Hong Kong6, Manulife remains committed to supporting the enhancement of the MPF system while fostering a more cost-efficient environment through our ongoing education efforts and incentive rebate programs, which encourage more active account management and help strengthen long-term investment outcomes.”

Manulife offers a comprehensive range of MPF funds spanning equity, fixed income, balanced and lifecycle strategies to meet the varying needs and life-stage goals of members. The company remains focused on delivering disciplined investment management, operational excellence and enhanced member experience.

Helping people live better is at the core of Manulife’s mission, and the company remains committed to supporting Hong Kong workers in building stronger financial security for retirement.

Per MPFA guidelines, the general fee level charged by the Platform Company has been reduced from 0.37% p.a. to 0.29% p.a., effective April 1, 2026. For details of the changes, members are advised to refer to the relevant MPF scheme brochures and official notices, which are available online.

1 Source: Manulife internal data as of 31 March 2026

2 For details please refer to the Third Addendum (dated 1 April 2026) to MPF scheme brochure for Manulife Global Select (MPF) Scheme available on our website (https://www.manulife.com.hk/content/dam/insurance/hk/en/documents/products/mpf/scheme-brochure.pdf). The percentage reduction is calculated by comparing the fee effective on and after 1 April 2026 with the fee applicable on and after 6 February 2026, expressed as a percentage, i.e. Reduction (%) = (Fee effective on and after 1 April 2026 – Fee applicable on and after 6 February 2026) ÷ Fee applicable on and after 6 February 2026.

3 The percentage reduction is calculated by comparing the fee effective on and after 1 April 2026 with the fee applicable on 6 November 2025, expressed as a percentage.Fees applicable on 6 November 2025 are set out in the Addendum (dated 6 November 2025) to the MPF Scheme Brochure for Manulife Global Select (MPF) Scheme available on our website (https://www.manulife.com.hk/content/dam/insurance/hk/en/documents/products/mpf/scheme-brochure.pdf).

4 Manulife Contribution Accounts (“CA”) will be considered in the calculation of the Total Relationship Balance and Loyalty Year under the “Manulife Privileged Rates Plus” program (the “Program”). For members who hold Manulife PA and/or Manulife TVC Account before 6 November 2025 (the Program Launch Date), there will be a transitional arrangement during Year 1 of this Program (6 November 2025 to 31 December 2026), with details set out in a separate announcement and FAQ on Manulife’s customer website.

5 Source: Meeting of Panel on Financial Affairs on 14 March 2025; https://www.legco.gov.hk/yr2025/english/panels/fa/papers/fa20250314cb1-351-4-e.pdf

6 As of 31 December 2025, Manulife (International) Limited was the No.1 MPF service provider in Hong Kong in terms of market share of total MPF assets by MPF scheme provider. Source: “Mercer MPF Market Shares Report” as of 31 December 2025, by Mercer (Hong Kong) Limited.

 

About Manulife Hong Kong

Manulife Hong Kong has been a trusted name for more than 125 years, while we have served the Macau market for nearly three decades. Since our operations began in Asia in 1897, we have grown into one of the top-tier providers of financial services, offering a diverse range of protection and wealth products and services to over 2.6 million customers in Hong Kong and Macau. We are committed to helping make decisions easier and lives better for our customers. Manulife Hong Kong and Macau, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited, and Manulife Provident Funds Trust Company Limited. These entities are all subsidiaries of Manulife Financial Corporation.

 

About Manulife Wealth & Asset Management

As part of Manulife Financial Corporation, Manulife Wealth & Asset Management’s mission is to make decisions easier and lives better by helping people invest confidently to pursue a more secure financial future. Our strength comes from the diversity of our global asset management expertise and distribution capabilities. Our global investment teams span equities, fixed income, alternative credit, private markets, and multi-asset solutions. We provide investment, financial advice, and retirement plan services to millions of individuals, institutions, and retirement plan members worldwide. At the heart of our approach are three cultural pillars: Partner for Progress, Trust through Transparency, and Intellectual Curiosity. These values shape how we build long-term relationships, develop differentiated investment strategies, and empower advisors and clients to seek meaningful financial outcomes. Whether through cutting-edge technology, AI innovation, personalized advice, or sustainable stewardship, Manulife Wealth & Asset Management is a trusted partner helping clients navigate complexity and invest with confidence. Not all offerings are available in all jurisdictions. For additional information, please visit manulifeim.com.

 

About Manulife

Manulife Financial Corporation is a leading international financial services provider, headquartered in Toronto, Canada. Anchored in our ambition to be the number one choice for customers, we operate as Manulife across Canada and Asia, and primarily as John Hancock in the United States, providing financial advice, insurance and health solutions for individuals, groups and businesses. Through Manulife Wealth & Asset Management, we offer global investment solutions, financial advice, and retirement plan services to individuals, institutions, and retirement plan members worldwide. At the end of 2025, we had more than 37,000 employees, over 106,000 agents, and thousands of distribution partners, serving over 37 million customers with operations across 25 markets globally. We trade as ‘MFC’ on the Toronto, New York, and Philippine stock exchanges, and under ‘945’ on the Hong Kong stock exchange. Not all offerings are available in all jurisdictions. For additional information, please visit manulife.com.