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Important Notice

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly.  Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Supreme offers full coverage of major items of medical expenses including psychiatric treatment

For Immediate Release

February 17, 2020

TSX/NYSE/PSE: MFC     SEHK: 945

New VHIS plan provides comprehensive lifetime protection with flexibility and tax benefits


Hong Kong – Manulife Hong Kong is pleased to announce the launch of the Manulife Supreme Voluntary Health Insurance Scheme (“VHIS”) Flexi Plan (“Manulife Supreme”), which offers comprehensive, lifetime protection against illness and injuries. Providing full coverage of major medical expenses, with no sub-limits, the plan offers customers access to timely, quality medical care, easing the worry of burdensome medical expenses, including those incurred by psychiatric treatment.

Manulife Supreme is an indemnity hospital insurance plan certified under Hong Kong Food and Health Bureau’s VHIS program. Hong Kong residents can apply for tax deductions of up to HK$8,000 per insured person per year on the premiums they pay for the plan. There is no upper limit on the number of dependents eligible for those deductions.

Wilton Kee, Chief Product Officer for Individual Financial Products at Manulife Hong Kong, said: “We understand that increasing healthcare costs are a real financial strain for many people in Hong Kong, and that’s what spurred us to develop Manulife Supreme. With its wide range of benefits, including full cover for psychiatric treatment in Hong Kong hospitals, this new plan gives policy holders improved security and takes financial anxiety out of the equation for anyone already suffering from stress or other conditions that may require psychiatric care. We hope our customers, if they fall ill or are injured, can focus solely on their recovery instead of worrying about whether or not certain conditions and treatments are covered.”

As an advanced VHIS flexi plan that adds to the two VHIS plans launched by Manulife last year, Manulife Supreme is designed to gives customers prompt access to high-quality medical care whenever they need it. Its features include:

  • All-round lifetime protection: Manulife Supreme is guaranteed renewable annually throughout the lifetime of the insured person. Treatment can take place in a semi-private room in Hong Kong, Australia or New Zealand, or in a standard private room anywhere else in the world1. The policy offers full coverage of major treatments and a wide range of benefits, including hospitalization, diagnostic, surgical and other enhancements such as full cover for psychiatric care (limited to Hong Kong only), pregnancy complications and more. There is also no minimum requirement on the length of confinement, and it provides broad-spectrum coverage of pre- and post-hospitalization/day-case-procedure care.

  • Flexible options for annual deductibles: Whether customers are looking for full coverage for major medical expenses or a plan to supplement other medical insurance, they can choose from three annual deductible sums – HK$0, HK$8,000 or HK$22,800 – to suit their budget and requirements. They also have a one-time option to reduce the annual deductible at age 50, 55, 60, 65, 70, 75, 80 or 85 without having to provide any health information for re-underwriting.

  • Coverage of unknown pre-existing conditions after 30 days: Any unknown pre-existing condition from which an insured person is suffering at the time they apply for Manulife Supreme will be covered 30 days after the policy commences2. Any eligible medical expenses incurred as a result of congenital conditions that have manifested and been diagnosed after the insured person reaches the age of eight are also covered.

  • Rwards for staying healthy: If no claim is made for at least two consecutive policy years, a health discount of up to 16% will automatically be applied to the premium due in the policy year following the no-claim period3. Also, customers aged 18 or above are eligible to join the ManulifeMOVE rewards program free of charge and enjoy a premium discount of up to 10% by achieving the required daily step average for each MOVE reward level4.

Other value-added services are also provided, including cashless hospitalization5, which allows customers to apply for a credit arrangement before admission. Upon approval, Manulife will pay approved hospital and surgical expenses directly on behalf of the insured person.

For more details of Manulife Supreme, please refer to the product brochure or visit www.manulife.com.hk.

Notes:

  1. “The benefits shall be payable in accordance with the VHIS Standard Plan Terms and Benefits in the situations described below: non-emergency treatment received outside Asia; and non-designated hospitals chosen in mainland China.”

  2. Subject to the applicable benefit limit(s) stated in the Benefit Schedule.

  3. Excludes premiums for any supplementary benefit(s).

  4. Terms and conditions apply. For details, please refer to www.ManulifeMOVE.hk.

  5. Cashless hospitalization does not form part of this VHIS certified plan.

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.  

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of December 31, 2019, we had C$1.2 trillion (HK$7.2 trillion) in assets under management and administration, and in the previous 12 months we made C$29.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.