Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

View more

Important Notice
Manulife Hong Kong and Macau has been alerted to a phishing email from the address "info@manuiife-hk.site". This email contains a link and a QR code that direct recipients to a fraudulent website with the domain "manuiife-hk.site", which pretends to be Manulife's official site and attempts to collect personal or credit card information from users.

 

We want to emphasize that this email and website are not owned, operated, or endorsed by Manulife. We take this matter very seriously and have reported it to Insurance Authority. We are coordinating with the regulatory body for further investigations. We reserve the right to take any necessary legal action.

 

If you have any doubts or believe you may have provided personal and/or credit card information to the email or website mentioned above, please contact us immediately at (852) 2108 1188 (HK) or (853) 8398 0383 (Macau), or email us at service_hk@manulife.com (HK & Macau) for assistance.

View more

Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Privacy Policy and Data Protection

Your privacy is very important to Manulife Investment Management (Hong Kong) Limited (“Manulife”). To the extent any information you provide or which we obtain from this website constitutes personal data under the Personal Data (Privacy) Ordinance of the laws of Hong Kong ("Ordinance"), we have set procedures for the use of that information under the Personal Information Collection Scheme (“PICS”).

The purposes for which Manulife may use your personal data are divided into obligatory purposes and voluntary purposes. For obligatory purposes set out in paragraph 4 of the PICS, failure to provide personal data or withdrawal of consent may result in Manulife being unable to open a client account, establish or continue the business relationship, or provide products or services to you or your inability to use or access this website, or parts of this website.

Please note that if you telephone Manulife, calls may be monitored or recorded to maintain and improve our services. Manulife may use "cookie" or related technology in order to track usage of this website, and in order to improve our service to you.

You consent to the collection, use and processing by Manulife and its affiliates of personal information submitted by you and/or collected in the course of the business relationship with Manulife and to the transmission of this data to other companies with Manulife and its affiliates or to third party service providers, with whom we have contracted to hold and store data from time to time, whether within or outside Hong Kong, for all obligatory purposes.

With your consent, Manulife may use your personal data or transfer your personal data, whether within or outside Hong Kong, to Manulife Financial Corporation and its subsidiaries and affiliates (the “Manulife Group”), for the voluntary purposes of direct marketing pursuant to paragraphs 6 and 7 of the PICS.

If you do not or no longer wish your information to be used in this way, you may withdraw your consent to direct marketing by Manulife and/or the Manulife Group at any time in writing to Manulife at the address set out below.

You are entitled under the Ordinance to enquire whether Manulife holds personal data about you and request access to such personal data, request Manulife to correct any personal data relating to you which is inaccurate, and ascertain Manulife 's policies and practices in relation to personal data and be informed of the kind of personal data held by Manulife. In accordance with the terms of the Ordinance, Manulife has the right to charge a reasonable fee for processing any data access request.

All requests for access to or correction of personal data or for information regarding the policies and practices and kinds of data held by Manulife, should be addressed to:

Privacy Officer
Manulife Investment Management (Hong Kong) Limited
23/F, Manulife Tower, One Bay East,
83 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong