Talk to our experts
Talk to our experts

Manulife has recently identified fraudulent SMS messages claiming to be from “Manulife” or “宏利”. These messages claim that the recipient has taken out a savings insurance policy and that a payment will be deducted from an account in the recipient’s name. They also provide a suspicious phone number and encourage the recipient to call for enquiries or cancellation. Please note that these SMS messages and their contents are fraudulent and were not issued by Manulife. 

If you receive any SMS message or link that appears suspicious or claims to be from Manulife, please do not reply to the message, call the phone number provided in the message, click on or open any links within the message, or provide any personal or financial information. Please delete the message immediately.

Manulife will only send SMS messages to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife".

In addition, Manulife will never ask customers to provide credit card details or any sensitive personal information via SMS, email or embedded links, nor will we make any time-limited payment collection arrangements through such channels.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Important Notice

Starting from 1 August 2026, our Customer Service Centre will introduce new service arrangements. For any enquiries regarding MPF or ORSO schemes, please call our Customer Service Hotline for assistance or to schedule an appointment via the hotline.

Member: (852) 2108 1388

Employer: (852) 2108 1234

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Security Alert:
Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife.

Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Special Voluntary Contribution

Manulife Flexi Retirement Contribution Scheme for Individuals

Topping up your retirement reserves

Inflation, currency exchange and market volatility are some of the factors that will affect your retirement reserves. Solely relying on your mandatory contributions may not be enough; topping up your retirement investments with voluntary contributions may take you a step closer to your retirement dreams.

As your MPF service provider, we have developed a facility for you – Special Voluntary Contribution (“SVC”). It allows you to invest for your retirement reserves at the MPF platform through voluntary means. You may also withdraw your accrued benefits to cater for any short-term financial needs you may have^. Key characteristics include:

  • Comprehensive investment choices: Our MPF scheme offers a wide range of constituent funds for you to choose from and decide your investment portfolio based on your retirement needs and goals.
  • Total control: You can make contributions directly to your account at your own pace.
  • Maximum flexibility: Contributions can be as little as HK$500 per month while benefits can be withdrawn for short-term financial needs^.

^ Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) of Manulife’s MPF scheme for the conditions, fees and charges applicable to Special Voluntary Contribution withdrawal.

 

Here are some reasons why Manulife is highly received by customers:

With our extensive experience in managing pension plans dating back to 1936, Manulife is committed to safeguarding your retirement future.

As Hong Kong's largest MPF service provider+, we offer unparalleled resources and insights to help you make informed decisions.

 

+ As of 30 June 2026, Manulife (International) Limited was the No.1 MPF service provider in Hong Kong in terms of market share of total MPF assets by MPF scheme provider. Source: “Mercer MPF Market Shares Report” as of 30 June 2026, by Mercer (Hong Kong) Limited.

Our team of professional MPF intermediaries is ready to assist you with all your MPF needs, providing personalized support every step of the way to help you proactively manage your retirement savings.

Keep up with monthly fund performance and market updates, and participate in regular webinars to stay on top of market trends and strategies. This proactive approach empowers you to effectively manage your MPF.

Effortlessly view your MPF account details anytime via our website and mobile app. Stay updated with market insights and exclusive member offers, experiencing Manulife's expertise, support, and convenience throughout your retirement planning journey.

To learn more about this Special Voluntary Contribution, please click here.


Monthly Summary

MPF



Hot offer - Personal Account

To manage your retirement investments more efficiently, you may consolidate your MPF accrued benefits from multiple to a single personal account. With Manulife Personal Account you may enjoy special offers on our management fees by way of bonus rebates (terms and conditions apply)

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Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.



Manulife MPF Overview

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

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Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

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