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Talk to our experts

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

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[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

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Manulife MPF Retirement Income Fund

With its special feature of distributing dividend, the Manulife MPF Retirement Income Fund (the “Retirement Income Fund”) may be a total retirement solution to address your needs from pre-retirement wealth accumulation to post-retirement regular dividend distribution.

The Retirement Income Fund now makes the fund platform under the Manulife Global Select (MPF) Scheme even more comprehensive, comprising a total of 29 constituent funds and a ready-made investment arrangement namely Default Investment Strategy (DIS)i.

The Retirement Income Fund aims at providing a regular and stable incomeii by distributing dividend to members’ MPF account on a monthly basisiii.

As a total retirement solution serving both pre- and post-retirement purposes, dividend distributed will automatically be reinvested into designated funds shown below depending on your age.

Designated constituent funds of dividend distributionii

Pre-retirement stage (below age 65)

  • Manulife MPF Retirement Income Fundiv

Post-retirement stage (age 65 and above)

  • Manulife MPF Interest Fundv (the “Interest fund”) which provides capital guaranteevi
Dividend distribution process

As soon as members reach the statutory retirement age of 65, they will enjoy a privileged rate on management fees (see below) by way of bonus unit rebate.

Management fees structure

Stages Management fees (per annum of net asset value)
Pre-retirement (below age 65) 1.30%
Post-retirement (age 65 or above)

0.99% 

(Subject to the Terms and conditions set in below)

Remarks

i. The DIS is a ready-made investment arrangement that uses two constituent funds, namely the Manulife MPF Core Accumulation Fund (“CAF”) and the Manulife MPF Age 65 Plus Fund (“A65F”), to manage your investment risk exposure by automatically reducing the exposure to higher risk assets and correspondingly increasing the exposure to lower risk assets as you approach retirement age. Please note that the above de-risking will not apply where you have chosen the CAF and A65F as individual fund choices (rather than as part of the DIS). For more information on the DIS, including its automatic de-risking features, key risks and fee level, please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) .

ii. Manulife MPF Retirement Income Fund does not provide any guarantee on the capital or investment return or dividend amount/yield. There is no assurance on the dividend distribution frequency and the dividend amount/yield may fluctuate. Dividends may be paid out of the realized capital gains, capital and/or gross income while charging/paying all or part of the fees, charges and expenses to/out of the capital, resulting in an increase in distributable income available for dividend distribution. Payment of dividends out of capital and/or effectively out of capital represent a withdrawal of part of the original investment or from any capital gains attributable to that original investment. Distribution of dividends will result in an immediate decrease or adjustment in the net asset value per unit of the Manulife MPF Retirement Income Fund on the ex-dividend date. Despite the above, dividends will be allocated to members’ accounts/sub-accounts for investment. Please refer to the MPF Scheme Brochure for further details including risk factors.

iii. It is intended that Manulife MPF Retirement Income Fund will distribute dividend on a monthly basis starting from the seventh month (or earlier as advised by the investment manager of the underlying first level approved pooled investment fund if it considers appropriate) after the launch date of September 21, 2020.

iv. Members who are below age 65 should note that the regular and frequent distribution of dividends and reinvestment of such dividends into the Manulife MPF Retirement Income Fund (the “Retirement Income Fund”) will inevitably involve an investment time-lag during which dividends are not reinvested and it is subject to out-of-market risk on a recurring basis (currently, on a monthly basis). With the feature of dividend distribution, the return of the Retirement Income Fund for these Members may be impacted negatively or positively as its net asset value per unit may have gone up or down at the time when dividends are reinvested. Therefore the return of the Retirement Income Fund for these Members may deviate from that of a constituent fund with similar investment portfolio without such arrangement and may not always be advantageous to these Members. These members should consider carefully whether the Retirement Income Fund is suitable for them and, if necessary, seek independent professional advice.

v. Manulife MPF Interest Fund is a non-unitized bond fund of the Manulife Global Select (MPF) Scheme that provides a capital guarantee and aims to provide members with interest each month at a rate that equals to or exceeds the prescribed savings rate published by the Mandatory Provident Fund Schemes Authority. The actual interest rate shall be declared by Manulife Provident Funds Trust Company Limited at its sole discretion at the recommendation of Manulife (International) Limited at the end of the month. Please refer to sections 3.4.1 (Manulife MPF Interest Fund (the “Interest Fund”)) and 7.2.4(c) (Manulife MPF Interest Fund) of the MPF Scheme Brochure for details of the credit risks and guarantee features. Manulife (International) Limited is the guarantor.

vi. The guarantee features of Manulife MPF Interest Fund (the “Interest Fund”) are subject to the credit risks of the guarantor. Dividends are credited to and invested in the Interest Fund which is subject to relevant risks such as the credit risks of the guarantor as well as fees and charges applicable to the Interest Fund. Please refer to sections 3.4.1 (Manulife MPF Interest Fund (the “Interest Fund)) of MPF Scheme Brochure for a detailed description of the Interest Fund, particularly the investment objective and risks.

  1. Current level of management fees means the current level of management fees of the constituent funds under the Manulife Global Select (MPF) Scheme as disclosed in “Fees and Charges” section of the MPF Scheme Brochure (including any subsequent addenda) and "How do we invest your money?" section of the Key Scheme Information Document (KSID)..
  2. The calculation of bonus unit is performed at each month end. The amount of bonus unit rebate (“Rebate Amount”) for the Manulife MPF Retirement Income Fund (the “Retirement Income Fund”) is determined based on the monthly average value of the units of the Retirement Income Fund in a member’s account, that is the average of the month start value and month end value of the units of the Retirement Income Fund in the member’s account, multiplied by the bonus unit rebate rate (i.e. 0.31% per annum) divided by 12. The Rebate Amount will be allocated correspondingly to the sub-account(s) of mandatory and/or voluntary contributions of the member’s account and will be used to purchase units of the Retirement Income Fund in the following month.
  3. If a member’s account is terminated prior to the monthly bonus unit allocation, the terminated account will no longer be entitled to any non-allocated bonus units.
  4. In the event of any subsequent changes on the current level of management fees of the Retirement Income Fund, Manulife reserves the sole right to keep the privileged rate on the management fees (as set out in the above table of Management fees structure) unchanged. Effectively this means that the bonus unit rebate rate of the Retirement Income Fund may be adjusted to maintain the privileged rate at the same level accordingly.
  5. If a member’s account eligible to the privileged rate on management fees stated in the above table of Management fees structure is also entitled to any other special offer provided by Manulife, the one with the highest rate of bonus unit rebate shall prevail.
  6. The granting of the privileged rate as stipulated in the above table of Management fees structure may be changed or withdrawn by Manulife at its sole discretion upon its giving of one month’s prior notice. Such notice will be sent via the customer communication channel(s) as selected by Manulife, including but not limited to customer website.
  7. In the event of any dispute as to the eligibility for and entitlement to the privileged rate or bonus unit rebate rate, Manulife’s decision shall be final and conclusive.

What's more

Offers you a wide range of constituent funds for an investment portfolio that can be tailored to individual needs and risk appetites, backed by all-round MPF services. You can select from a comprehensive MPF platform offering 29 different constituent funds, ranging from equity funds (international, regional, single-market and sector), bond funds (international, regional and single-market), mixed assets funds (lifestyle and target date), guaranteed funds to money market fund. Besides, the Default Investment Strategy (“DIS”) is also one of the available investment choices for you as required by the legislative requirement.

Learn more

Warning: Investment involves risks. Please refer to the MPF Scheme Brochure and Key Scheme Information Document (KSID) for details including risk factors, fees and charges of the scheme.

For enquiries, talk to your Manulife Intermediary or call our Member Hotline on (852) 2108 1388 / Employer Hotline on (852) 2108 1234.

If you have any questions about scheme administration services, please contact the eMPF Platform at (852) 183 2622 or email enquiry@support.empf.org.hk. For more information, please visit eMPF website at empf.org.hk.