Talk to our experts
Talk to our experts

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more

[UPDATED] Manulife is deeply saddened by the fire at Wang Fuk Court in Tai Po and extends heartfelt sympathy to those affected and their families.
To provide immediate support for the community, Manulife will donate HK$20 million to the Hong Kong Red Cross Tai Po Fire Emergency Appeal. 

Additionally, Manulife colleagues and financial advisors have initiated a fundraising campaign to support affected communities.

Through these collective efforts, Manulife is committed to standing alongside the Hong Kong community and offering support to those who need it most during these difficult times.

Customer Support Initiatives
Manulife is proactively reaching out to all its customers residing in Wang Fuk Court and providing the following support measures:

- Emergency support hotline (2108 1333)
: Offering support for customers in need, including dedicated case follow-up and urgent assistance, access to medical and other necessary support and guidance on coverage and claims matters.
- Emergency cash: An emergency fund has been established to help impacted customers residing in Wang Fuk Court settle immediate, essential expenses of HK$5,000 per person.
- Case management: Our case management team will assist customers residing in Wang Fuk Court who are hospitalized with subsequent treatment and rehabilitation.
- Expedited claims and waived documentation: A dedicated team is ready to fast-track claims, and certain documentation requirements involving affected customers have been waived to simplify and accelerate the process.
- Coverage continuity: For affected customers with overdue premiums, policies will remain active to ensure uninterrupted insurance coverage during this difficult time.
- Extended grace period for individual life policies: Extended to 12 months, so affected customers can maintain their valuable coverage during this time.
- One-off interest waiver for loans on individual life policies: On existing and future policy loans, with the maximum waiver amount equal to one year’s accumulated interest.

Manulife extends sincere gratitude to the firefighters, police, healthcare professionals and the first responders involved in the rescue efforts for their bravery and dedication.

View more

[Notice] Manulife (International) Limited Completes Re-domiciliation to Hong Kong
Manulife (International) Limited (“MIL”) has completed its re-domiciliation from Bermuda to Hong Kong under the HKSAR Government’s company re-domiciliation regime.

This milestone reflects our confidence in Hong Kong as a leading financial hub and reinforces our commitment to serving our customers even better.

 

What This Means for You as a Policyholder:

· No changes to your existing policies: All terms, conditions, and contractual rights remain intact.

· Business continuity assured: MIL continues to operate as part of the global Manulife group, under the supervision of the Insurance Authority (“IA”) of Hong Kong, the Monetary Authority of Macao (“AMCM”), and Canada's Office of the Superintendent of Financial Institutions (“OSFI”).

· Our commitment remains unchanged: You will continue to receive the same high level of service and protection.

 

We remain dedicated to serving you with care. If you have any enquiries, please contact your insurance advisor, call our customer hotline at (852) 2108 1188, or visit our website at manulife.com.hk. You may also refer to our FAQs for further details.

 

Thank you for your continued support!

December 5, 2025

View more
Skip to main content Skip to notification content
Back

Genesis

Genesis

What is Genesis?

Genesis is a savings insurance plan which provides long-term potential return that is complemented by flexible withdrawal options to meet your liquidity needs, an advance benefit for designated critical and mental illnesses, plus offering 7 designated multi-currency for policy application and switching, to support your future planning. At the same time, we can help you craft an enduring legacy with enhanced flexibility. With Genesis, a truly rewarding future begins today.

The content of this website does not contain the full terms of the policy(ies), and the full terms can be found in the corresponding policy document(s).

How we got you covered?

We will help you accumulate your wealth with the guaranteed cash value and boost your potential return through a non-guaranteed terminal bonus1.

Without having to cash in your policy, you can withdraw cash from the policy through one of the payment options below.

1. Easy Choice2 – Set up hassle-free lifelong regular income stream

2. Realization option3 – Tailor withdrawals to your needs

We offer an additional one-time option for you to realize up to 100% of the terminal bonus in the event that the life insured is diagnosed with any of the designated illnesses4.

You will have the flexibility to choose policy currency at application or change your policy currency by Currency Switch Option from any of the 7 currencies - United States Dollar, Hong Kong Dollar, Renminbi, Canadian Dollar, Australian Dollar, British Pound Sterling or Singapore Dollar, so you can embrace new possibilities.

You can choose from various premium payment periods to suit your needs – with a single payment or over a period of 3, 5, 10, or 15 years. Additionally, a 2-year premium payment period is now available for a limited time!#

You have the option to change the life insured to another loved one as a way to preserve your wealth for the next generation6. We also offer a range of flexible value-added services7 to help you ensure continuity for your legacy. 

This website shall be read in conjunction with the relevant product leaflet. You should not purchase any product solely on the basis of this promotional offer. Please ask your Manulife insurance advisor for a copy of the product leaflet which will give you more details about the product including the ‘Important Information’ showing the product risks.

Before making a purchase, you should read the policy provisions for the exact terms and conditions that apply to this product. You can ask us for a copy.

Genesis is an insurance product provided and underwritten by Manulife (International) Limited (incorporated in Bermuda with limited liability). The above provides only general information on this product for your reference only. Please download the product leaflet now or ask your Insurance/Financial Advisor for a copy which will give you more details about this product including the ‘Important Information’ showing the product risks.

This is a limited time offer. We reserve the right to withdraw the offer of 2-year premium payment period option at any time without notice. Acceptance of your policy application of 2-year premium payment period option is subject to the availability of the aforesaid option at the time of application. For details, please refer to the Genesis (2-year premium payment period) leaflet. 

  1. The terminal bonus is not guaranteed. We will review and adjust the terminal bonus at least once a month, but we may do so more often. Terminal bonus will not be payable upon the death of the life insured if the sum of the guaranteed cash value and terminal bonus is less than the aggregate sum of premium due and paid. Please see ‘The main risks affecting the non-guaranteed terminal bonus, non-guaranteed income and the accumulation interest rate of non-guaranteed income / realized terminal bonus’ paragraph in the ‘Important Information’ section of the product leaflet.
  2. To set up Easy Choice, you must submit a written application in a prescribed format required by us to select an Income Start Anniversary, income payment option and income payment mode upon policy application or after the 1st policy anniversary. The non-guaranteed income is determined from time to time by us at our sole discretion. Exercising this payment option will reduce any future terminal bonus. The Income Start Anniversary, income payment option or income payment mode is allowed to be changed after the 1st policy anniversary. The change will be made effective at the subsequent policy anniversary.
    For single premium policy with the Income Start Anniversary set as the 1st policy anniversary, change of Income Start Anniversary and change from Easy Choice to realization option are not allowed. You may only apply for suspension and restart of income payments and change of income payment option and income payment mode after the 1st policy anniversary.

    Once submitted, the application for the setup or change cannot be withdrawn or reversed. The non-guaranteed income will be adjusted based on the new selection. Please see the policy provisions for more details and rules on the setup and change of Easy Choice.
  3. You can exercise the realization option within 31 days from the Realization Anniversary (that is, the 5th policy anniversary or every anniversary thereafter) as long as the aggregate realization percentage under the policy over any consecutive 5 policy years does not exceed 50% and for the first 5 policy years following the first Realization Anniversary, the aggregate realization percentage for each of the policy year shall not exceed 10%. To exercise the realization option, you must submit a written application in a prescribed format required by us. Once submitted, the application for exercising such option cannot be withdrawn and no realized terminal bonus will be allowed to be reversed. Exercising the realization option will reduce any future terminal bonus.
  4. The Body and Mind Advance Benefit can be exercised 1 year after the later of the issue date or the policy year date. Exercising the Body and Mind Advance Benefit may significantly reduce any future terminal bonus and non-guaranteed income (if any). For the avoidance of doubt, the realized percentage of the terminal bonus under Body and Mind Advance Benefit will not count into the aggregate realization percentage under the realization option. Please see the ‘Body and Mind Advance Benefit Provision’ for the definition of the designated illnesses, and the terms and conditions for the Body and Mind Advance Benefit and ‘Elimination period’ under ‘Important Information’ section of the product leaflet.
  5. Starting from the 3rd policy anniversary, you can change the policy currency once per policy year by converting your plan to a designated Manulife’s plan (may or may not be the same as Genesis) that is available in your chosen currency. The application for currency switch must be made with 31 days from a Currency Switch Anniversary and meet the required conditions and is subject to our prevailing rules and approval of the application at our sole and absolute discretion. Please refer to the product leaflet for the conditions and impact of exercising currency switch option and ‘Risk from exercising the currency switch option’ paragraph under the ‘Important Information’ section.
  6. Starting from the first policy anniversary or 1 year after the policy is issued, whichever is later, you have an option to change the life insured to another person with whom you have insurable interest, without affecting your policy value, provided that:
    i.   the age of the new life insured is 60 or below; or
    ii.  the age of the new life insured is not greater than that of the current life insured and is not greater than 80; and
    iii. such application must be completed during the lifetime of both current life insured and new life insured.

    Acceptance of such application is subject to our approval at our absolute discretion as well as our prevailing administrative rules and guidelines which we may determine from time to time at our absolute discretion. Once the change of life insured is effective, all supplementary benefits (if any) shall be automatically terminated.
  7. These services are administrative arrangements and are not part of the product features. Such services’ applications are subject to our prevailing administrative rules which shall be determined and modified by us from time to time without prior notice. Please note that the services may not be available with the designated new plan after the currency switch option is exercised.
Other Manulife products