Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
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Manulife Global Fund

  

Cheque / Cashier Order

Payable to CITIBANK NA HK BRANCH - MGF A/C
Deliver to

Manulife Investment Management (Hong Kong) Limited, 23/F., Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong

Please complete the Manulife Global Fund - Subscription Request Form and write down the applicant’s name and HKID / Passport number / Account number on the back of the crossed cheque.

Notes: 

  • If payment is made by a cashier order, the applicant(s)’ identity must be checked by the issuing bank and confirmed by bank certification or bank advice provided together with the cashier order.
  • If payment is made by a cheque deposit, a copy of the cheque showing the applicant(s)’ name must be attached to the bank pay-in slip.
  • Proof of the aforementioned payment must be provided together with the subscription form duly completed and signed to Manulife Investment Management (Hong Kong) Limited.

  

HK CHATS

Beneficiary Bank: Citibank N.A., Hong Kong Branch
SWIFT Code:

CITIHKHX

Beneficiary A/C No - HKD: 5108013003

Beneficiary A/C No - USD:

(For applicant with USD bank account in Hong Kong)

5108013011
Beneficiary Name: CITIBANK NA HK BRANCH - MGF A/C
Please quote: The applicant(s)’ name and the selected Fund(s)

Please complete the Manulife Global Fund - Subscription Request Form and return it, along with the Remittance Advice to “Manulife Investment Management (Hong Kong) Limited, 23/F., Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong” or by fax to (852) 2810 9510. Please write down the applicant’s name and HKID / Passport number / Account number on the Remittance Advice.

Note: 

  • The remitter must be the applicant(s) and the applicant(s)’ name must be shown on the remittance advice.

  

Telegraphic Transfer

U.S. Dollars

Beneficiary Bank: Citibank N.A., Hong Kong Branch
SWIFT Code:

CITIHKHX

Beneficiary A/C No: 5108013011
Beneficiary Name: Citibank N.A., Hong Kong Branch - MGF A/C
Correspondent Bank: Citibank N.A., New York (SWIFT: CITIUS33)
Please quote: The applicant(s)’ name and the selected Fund(s)

Australian Dollars

Beneficiary Bank: Citibank N.A., Hong Kong Branch
SWIFT Code:

CITIHKHX

Beneficiary A/C No: 5108013046
Beneficiary Name: Citibank N.A., Hong Kong Branch - MGF A/C
Correspondent Bank: Citibank N.A., Sydney (SWIFT: CITIAU2X)
Please quote: The applicant(s)’ name and the selected Fund(s)

Canadian Dollars

Beneficiary Bank: Citibank N.A., Hong Kong Branch
SWIFT Code:

CITIHKHX

Beneficiary A/C No: 5108013054
Beneficiary Name: Citibank N.A., Hong Kong Branch - MGF A/C
Correspondent Bank: Citibank, N.A. Canadian Branch (CITICATTBCH)
Please quote: The applicant(s)’ name and the selected Fund(s)

Please complete the Manulife Global Fund - Subscription Request Form and return it, along with the Remittance Advice to “Manulife Investment Management (Hong Kong) Limited, 23/F., Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong” or by fax to (852) 2810 9510. Please write down the applicant’s name and HKID / Passport number / Account number on the Remittance Advice.

Note:

  • The remitter must be the applicant(s) and the applicant(s)’ name must be shown on the remittance advice.
  • No cash or third party payment will be accepted.
  • Proof of the aforementioned payment must be provided together with the subscription form duly completed and signed to Manulife Investment Management (Hong Kong) Limited.