Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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First time login guide for personal customers

Step 1 of 7:
Welcome to Manulife!
To register for our online services, click here or "Login" at the top right corner, then select "Personal Customer Login".

Step 2 of 7:
Click the "Register" button.

Step 3 of 7:
Enter your HKID / Passport Number and Date of Birth, then click the hyperlink to read the Terms and Conditions and check the box to confirm your acceptance.

Manulife First Time Login Guide for Personal Customers Step 3 Enter Personal Details

Step 4 of 7:
Select to receive your one-time PIN by SMS or email, and confirm your registered mobile number or email address.

Manulife First Time Login Guide for Personal Customers Step 4 Confirm Registered Mobile Number
Manulife First Time Login Guide for Personal Customers Step 4 Confirm Email Address

Step 5 of 7:
Enter the one-time PIN received by SMS or email within 60 minutes.

Manulife First Time Login Guide for Personal Customers Step 5 Enter One Time Pin

Step 6 of 7:
Set up your new PIN for future login.

Manulife First Time Login Guide for Personal Customers Step 6 Set Up Pin

Step 7 of 7:
Click the "LOGIN" button to log in to our Customer Website.

Manulife First Time Login Guide for Personal Customers Step 7 Click Login to Enter

Upon successful login, you can view and manage your policy and portfolio, as well as gaining access to a host of other useful information.

Log in now to enjoy a wide range of online services.