Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Cashless Outpatient Cancer Treatment Service

The battle against cancer is long and filled with challenges. Once you have been diagnosed with cancer and successfully claimed hospitalization or surgical benefits, you can also apply for Cashless Outpatient Cancer Treatment Service* for the chemotherapy or radiotherapy you receive at a designated medical service provider. Through this service, we will pay the service provider the pre-authorized amount on your behalf, so you can undergo treatment with total peace of mind.

*This service is exclusively available to ManuMaster Healthcare Series and ManuShine Healthcare Series, and Manulife Supreme VHIS Flexi Plan customers.

The content of this website does not contain the full terms of the policy, and the full terms can be found in the policy document. The ManuMaster Healthcare Series and ManuShine Healthcare Series are available as basic plans or supplementary benefits.

Pre-approval submission by preferred medical service provider

Complete the Pre-approval Form and submit through a preferred medical service provider

Pre-approval notification

The preferred medical service provider will be notified of the pre-approval result, and you will receive a confirmation letter showing the approved credit amount and out-of-pocket amount (if any) or the reason(s) for decline

Proceed to cancer treatment

Carry out the approved cancer treatment as scheduled; the insured is required to settle the expenses exceeding the approved credit amount and the out-of-pocket amount (if any) directly with the preferred medical service provider

Claim submission and assessment

Invoice(s) is/are submitted by the preferred medical service provider to us for settlement



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