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We are deeply saddened by the fire incident at Wang Fuk Court in Tai Po and would like to extend our heartfelt sympathies to all affected residents and customers. Manulife has set up a dedicated emergency support hotline at 2108 1333 to provide assistance to those in need.

For customers affected, please contact this hotline for the following support services:

- Dedicated case follow-up and urgent assistance
- Access to medical and other necessary support
- Enquiries regarding your coverage and claims matters

 

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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We are deeply saddened by the fire incident at Wang Fuk Court in Tai Po and would like to extend our heartfelt sympathies to all affected residents and customers. Manulife has set up a dedicated emergency support hotline at 2108 1333 to provide assistance to those in need.

For customers affected, please contact this hotline for the following support services:

- Dedicated case follow-up and urgent assistance
- Access to medical and other necessary support
- Enquiries regarding your coverage and claims matters

 

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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List of Designated Hospitals in Mainland China

Last updated on 11 August, 2025.

Medical Products

Effective 11 August, 2025 (“Effective Date”), all our medical products, except for the Cancer Treatment Benefit, will cover Eligible Medical Expenses* incurred at any public and private hospitals authorized and regulated in the People's Republic of China.

  • Eligible Medical Expenses: Claims eligibility and the final reimbursement amounts will be assessed in accordance with the terms and conditions specified in the policy provisions, including but not limited to definitions, general exclusions and benefit limits of product features. Please refer to policy provisions of respective products. Any claims incurred before the Effective Date shall be processed according to the previous version of the list of designated hospitals in Mainland China. For the previous version of the list of designated hospitals in Mainland China, please contact your financial advisor.
Critical Illness Products and Cancer Treatment Benefit

If you are insured under the Company’s designated Critical Illness insurance plan(s) and Cancer Treatment Benefit, Company’s designated hospitals in Mainland China includes all Grade III public hospitals, and selected Grade II and Grade I public hospitals. For Critical Illness insurance plan(s), the designated hospital list in Mainland China is applied solely to ensure that diagnoses must be made at a designated hospital in order to qualify for claims. The Company has the right to review and revise the list of designated hospitals in Mainland China from time to time at its own discretion without prior notice, and the above date will be regarded as the last updated and effective date.