Manulife Celebrates 30 Years of Growth in Macau

Macau — Manulife today celebrates two significant milestones in Macau: the 30th anniversary of its operations in the city and the first anniversary of its participation in Macau’s Non-Mandatory Central Provident Fund (“CPF”) System. Together, these milestones underscore Manulife’s long-standing commitment to helping Macau residents build financial resilience and better prepare for their health, protection and retirement priorities. To mark the occasion, Manulife will also launch a citywide lucky draw, inviting customers across Macau to join the celebration.

Supporting Macau residents through evolving protection and retirement priorities

Since establishing operations in Macau in 1996, Manulife has grown alongside the city, helping individuals and families meet their changing protection and retirement needs. As demographic shifts and evolving financial priorities continue to reshape long-term planning, many residents are placing greater focus on protection adequacy and retirement preparedness. With life insurance and critical illness insurance penetration rates standing at 8.9%¹ and 18%², respectively, and one in four seniors reporting insufficient savings to cover daily living expenses³, there remains significant scope to strengthen long-term financial resilience across the community.

Speaking at Manulife Macau’s 30th anniversary cocktail reception, Doris Chan, Executive Director of the Board of Directors of the Monetary Authority of Macao, said: “As residents place increasing emphasis on health protection, financial security, risk management and retirement planning, life insurance is playing an increasingly important role in helping policyholders manage uncertainties and strengthen financial resilience. The Macao SAR Government encourages the industry to continue developing innovative life insurance solutions, enhance the overall level of protection for residents, and seize the opportunities arising from the development of the Guangdong-Hong Kong-Macao Greater Bay Area.”

To meet these evolving needs, Manulife has invested in its capabilities and customer experience in Macau over the years, providing residents with access to a broad range of insurance, protection and retirement solutions, while enhancing how customers engage with the company through both physical and digital channels.

“Over the past three decades, Manulife has grown alongside Macau, building lasting relationships with customers and the community,” said Ivan Chan, Chief Distribution Officer of Manulife Hong Kong and Macau. “Through our diversified distribution model — spanning agency, bancassurance and brokerage — we make it easier for customers to access the solutions and advice they need. We will continue to strengthen our capabilities, expand access, and deliver holistic, high-quality solutions that support individuals and families through every stage of life.”

Louisa Li, Chief Strategy Officer and Head of Macau Branch, Manulife Hong Kong and Macau, said: “Macau is an important market for Manulife. Our continued investments — including enhancements to our facilities and infrastructure, in particular the recent renaming of Circle Square to Manulife Plaza as a dedicated hub for customer engagement, business development and talent growth — reflect our long-term commitment to Macau’s future and our continued support for the advancement of the local financial services industry and its talent pool.”

Macau sees continued growth in retirement protection participation

Macau is facing a rapidly ageing population, driven by longer life expectancy and declining birth rates. The United Nations (“UN”) projects Macau’s life expectancy to reach 83.5 years, among the highest in the world⁴. At the same time, the proportion of local residents aged 65 and above is expected to rise to 21.4% by 2029, bringing the city close to the UN’s threshold for a super-aged society⁵.

Also speaking at the cocktail reception, Chan Pou Wan, President of the Administrative Committee of the Social Security Fund of Macao, highlighted the role of the CPF System in strengthening retirement protection. “After eight years of development, nine fund management entities now participate in the Non-Mandatory Central Provident Fund System, collectively offering 57 pension funds for residents to choose from,” Ms. Chan said. “Facilitating the transition of the CPF System from a non-mandatory to a mandatory model is a key priority for the Macao SAR Government. We look forward to fund management entities further enhancing the CPF System and making services more accessible through innovation and collaboration.”

Echoing this, Jeanie Ho, Head of Hong Kong and Macau Retirement, Manulife, said: “We are seeing that more employees in Macau’s workforce are now covered by various forms of pension schemes. According to relevant market statistics, the number of CPF individual provident fund schemes across the market recorded year-on-year growth of around 6% as of the first quarter of 2026⁶, while around 40% of the workforce currently participates in private pension schemes and the CPF System6. This underscores growing interest and engagement in retirement planning among Macau residents. We are committed to expanding innovative retirement solutions to meet the evolving needs of residents. Today, we offer 10 pension funds — the most extensive range of fund choices⁷ available in the market — including our Healthcare Fund (Macau) and Technology Fund (Macau), both of which are unique offerings in the local pension market.”

Celebrating 30 years with a citywide lucky draw⁸

To commemorate its 30th anniversary in Macau, Manulife will launch a citywide lucky draw open to eligible customers from July 9 to November 10, 2026.

Participants who successfully apply for designated individual insurance plans⁹ and complete online registration during the promotional period will receive lucky draw entries, with additional chances available based on eligible annualized premium levels and existing customer status¹⁰. Winners will be selected through a computerized draw, with results to be announced in December 2026.

The lucky draw will offer a range of prizes, including a ZEEKR X electric vehicle as the grand prize, as well as physical gold, hotel gift cards, travel vouchers and supermarket e-vouchers. Through this campaign, Manulife is celebrating its 30-year journey in Macau with the community, while encouraging customers to take proactive steps towards a more secure financial future. For details, please visit this website.