Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Manulife launches ManuGrand Saver and ManuImperial Saver

Two comprehensive savings plans that let customers prioritize guaranteed returns or potential growth 

For Immediate Release

January 7, 2019

Hong Kong – Manulife Hong Kong has launched two savings plans that help customers prioritize guaranteed returns or potential growth as they build wealth for the future. Customers can either choose ManuGrand Saver which offers them a higher guaranteed cash value for extra stability, or ManuImperial Saver for a higher non-guaranteed cash value for a potential higher return. 

ManuGrand Saver suits those who value certainty in their financial planning while ManuImperial Saver targets those with a higher risk appetite. Both plans give customers the flexibility to lock in or withdraw gains, and an option to pass on their wealth to the next generation, along with life protection.

Wilton Kee, Chief Product Officer for Individual Financial Products at Manulife Hong Kong, said, “Wealth accumulation is one of the key pillars of financial planning. But it is rarely straightforward, as one’s financial needs and priorities change at different life stages. With our new savings plans, you can choose a plan that suits your goals and your needs. Either way, you can grow your wealth with flexible options to realize gains, while also enjoying extra peace of mind through life protection for your family.”

Both plans offer three ways for potential long-term savings. Customers can accumulate wealth steadily with guaranteed cash value; regularly with non-guaranteed annual dividends; and in the long term with a terminal bonus. In addition, customers also enjoy a range of flexible options during the saving period, which include:

  • Different ways to pay. Both plans offer customers various options for the payment period, options designed to help customers plan their futures more easily. 
  • The option to lock in gains. To realize long-term savings gains without cashing in the policy, customers can lock in up to 50% of the terminal bonus on their policy anniversary, from the 15th year onwards. This amount is added to the annual dividend accumulation, where it earns interest and can be withdrawn as needed.
  • Flexible withdrawal options. If customers need extra cash flow, they can choose to withdraw the locked-in terminal bonus or any non-guaranteed annual dividends that have built up. They could also partially withdraw the guaranteed cash value and non-guaranteed terminal bonus by reducing the notional amount.
  • Passing wealth down to the next generation. Customers have the option to change the life insured to another loved one, enabling wealth to be passed on through one or more generations.

The ManuGrand Saver and ManuImperial Saver plans offer customers extra peace of mind with additional features. In addition to life protection, if the life insured passes away due to an accident within the first 5 policy years, an additional Accidental Death Benefit is payable to help relieve the financial burden on the family. It will be paid at an amount that is equal to 100% of the aggregate sum of relevant premium due and paid. 

“We all have dreams: a comfortable home, our own business, or the best possible education for a beloved child. But to make these dreams a reality in the future, we need to get ready by putting the right savings solution in place as early as we can. Offering you a path to long-term savings, Manulife helps you grow your wealth to reach your life goals and even pass your wealth to future generations,” said Mr. Kee. “No matter how far ahead you’re looking, we can help you move forward with confidence.”

About Manulife Hong Kong

Manulife Hong Kong, through Manulife International Holdings Limited, owns Manulife (International) Limited, Manulife Investment Management (Hong Kong) Limited and Manulife Provident Funds Trust Company Limited. As a member of the Manulife group of companies, Manulife Hong Kong offers a diverse range of protection and wealth products and services to individual and corporate customers in Hong Kong and Macau.  

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of September 30, 2019, we had over C$1.2 trillion (HK$6.9 trillion) in assets under management and administration, and in the previous 12 months we made C$29.8 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.