Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

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Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

View more
Important Notice

In view of the latest anti-pandemic measures launched by the Macao SAR Government, and an updated circular issued by the Monetary Authority of Macao on June 26, 2022 requesting the business outlets of banks and insurance companies to continue suspending public services from June 27, 2022 to July 1, 2022 (Monday to Friday) (the "affected period"), we have made the following arrangements:


• Manulife’s Customer Service Centre on the 14th floor of Circle Square will be temporarily closed during the affected period;
 

• Our Customer Service Hotline (853) 8398 0383 won't be affected and its service hours will remain from 9:00 am to 6:00 pm;
 

• Customers can use “BOCNET” or “ATM” to pay their renewal premium; for policy enquiries, please contact our customer service hotline or your agent for assistance;
 

• If there is any problem with your policy due to late payment of premiums during the affected period, please contact our customer service hotline or your agent for assistance;
 

• Customers can send documents to Manulife (International) Limited (Address: Avenida De Almeida Ribeiro No. 61, Circle Square, 14 andar A, Macau).

View more
Important Notice

Manulife (International) Limited would like to alert customers to stay vigilant about suspicious phone calls, emails, websites, apps, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife MPF, first and foremost is to authenticate the caller’s identity (e.g. full name of advisor and his/her MPF Registration No.). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 or by email at service_hk@manulife.com for assistance.

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Learn more about Manulife VHIS

As the rider is not regarded as part of VHIS certified plan, such premium paid on the rider is not eligible for tax deduction.

 

The insurance companies offering VHIS will set the premiums according to the coverage provided by their plans. The premium can also differ by age and gender etc., and the overall premium rates may be adjusted by the insurance company from time to time due to factors like medical inflation and benefit limit revision etc.

 

Citizens may apply for tax deduction on the qualifying premiums paid by a citizen for himself/herself and his/her specified dependent(s) for VHIS certified plans on or after April 1, 2019. The deduction ceiling is set at HK$8,000 per insured person per year. There is no cap on the number of dependent(s) that are eligible for tax deduction. For example, if you purchase 3 VHIS plans for 3 dependents, you can apply for tax deduction for the premiums paid up to HK$24,000 (HK$8,000 x 3) per year. For details, please refer to the website of the Inland Revenue Department.

 

As a registered provider of VHIS certified Standard and Flexi plans, Manulife offers the following certified products.

  • Manulife Shelter VHIS Standard Plan (certification no.: S00034-01-000-02)
  • Manulife First VHIS Flexi Plan (Ward) (certification no.: F00019-01-000-02)
  • Manulife First VHIS Flexi Plan (Ward) with Major Medical (certification no.: F00019-01-001-02)
  • Manulife First VHIS Flexi Plan (Ward) with Major Medical Plus (certification no.: F00019-01-002-02)
  • Manulife First VHIS Flexi Plan (Semi-private Room) (certification no.: F00019-02-000-02)
  • Manulife First VHIS Flexi Plan (Semi-private Room) with Major Medical (certification no.: F00019-02-001-02)
  • Manulife First VHIS Flexi Plan (Semi-private Room) with Major Medical Plus (certification no.: F00019-02-002-02)
  • Manulife First VHIS Flexi Plan (Private Room) (certification no.: F00019-03-000-02)
  • Manulife First VHIS Flexi Plan (Private Room) with Major Medical (certification no.: F00019-03-001-02)
  • Manulife First VHIS Flexi Plan (Private Room) with Major Medical Plus (certification no.: F00019-03-002-02)
  • Manulife Supreme VHIS Flexi Plan (Deductible HK$0) (certification no.: F00041-01-000-02)
  • Manulife Supreme VHIS Flexi Plan (Deductible HK$8,000) (certification no.: F00041-02-000-02)
  • Manulife Supreme VHIS Flexi Plan (Deductible HK$22,800) (certification no.: F00041-03-000-02)

For more details about VHIS, please visit the website of VHIS Office of Food and Health Bureau.