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Talk to our experts

We are deeply saddened by the fire incident at Wang Fuk Court in Tai Po and would like to extend our heartfelt sympathies to all affected residents and customers. Manulife has set up a dedicated emergency support hotline at 2108 1333 to provide assistance to those in need.

For customers affected, please contact this hotline for the following support services:

- Dedicated case follow-up and urgent assistance
- Access to medical and other necessary support
- Enquiries regarding your coverage and claims matters

 

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[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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We are deeply saddened by the fire incident at Wang Fuk Court in Tai Po and would like to extend our heartfelt sympathies to all affected residents and customers. Manulife has set up a dedicated emergency support hotline at 2108 1333 to provide assistance to those in need.

For customers affected, please contact this hotline for the following support services:

- Dedicated case follow-up and urgent assistance
- Access to medical and other necessary support
- Enquiries regarding your coverage and claims matters

 

View more

[UPDATED] Notice of Manulife (International) Limited’s Re-domiciliation from Bermuda to Hong Kong
Manulife (International) Limited (“MIL”) is in the process of re-domiciling from Bermuda to Hong Kong pursuant to the HKSAR government's new company re-domiciliation regime. The process is expected to be completed by the end of 2025, subject to relevant regulatory approvals. This strategic decision reflects our strong confidence in Hong Kong's position as a premier international financial hub and underscores our commitment to serving you better.

 

What This Means for You as a Policyholder:

· Your existing policies and protection remain completely unchanged. All existing arrangements, including the terms and conditions of your policies, as well as contractual rights, are unaffected.

· We will maintain our high standards of service as we continue to operate under the supervision of the Insurance Authority of Hong Kong.

· You can expect enhanced services and more innovative insurance solutions as we strengthen our presence in Hong Kong.

 

We value your trust in Manulife and remain committed to providing you with excellent service and protection. For details about your policy, please feel free to contact your insurance advisor, call our customer hotline at (852) 2108 1333 (Hong Kong) or (852) 2108 1188 (Hong Kong), or visit our website at manulife.com.hk. For further information, please refer to our FAQs.

 

Thank you for your continued trust in Manulife!

October 23, 2025 

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Forms and Publications

 

Manulife MPF Forms and Publications

Forms

Manulife RetireChoice (MPF) Scheme has been onboarded to the eMPF Platform (“eMPF”) on 3 July 2025. All MPF administrative services are now handled by eMPF. From now on, you can manage your MPF and submit instructions via the eMPF Web Portal or eMPF Mobile App.

If you are submitting paper instructions, please use the designated eMPF forms here and send them directly to eMPF by post, fax, email or in person.

Submission channels:

Postal address: PO Box 98929 Tsim Sha Tsui Post Office
Fax number: (852) 3197 2988
Email address: forms@support.empf.org.hk

In person to either of the following eMPF Service Centres:
Hong Kong Island: Unit 601B, 6/F, Dah Sing Financial Centre, No.248 Queen's Road East, Wanchai, Hong Kong
Kowloon: Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon
New Territories: Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, New Territories

Office hours:
Monday to Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 1:00 pm
Closed on Sunday and Public Holidays