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With effect from 2 July 2026, the Customer Service Centre of Manulife Investment Management (Hong Kong) Limited is relocated to 23/F., Manulife Tower, One Bay East, 83 Hoi Bun Road, Kwun Tong, Kowloon. This centre provides customer services in relation to Manulife InvestChoice Accounts, Manulife Advanced Fund SFC, Manulife Global Fund and Manulife Hong Kong Series. Please call Customer Contact Centre at 2108 1110 to make an appointment prior to your visit.

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Manulife Hong Kong and Macau has recently identified fraudulent emails impersonating our company. The sender shown in these emails is: 香港MAFIEL <mafiel.sunwg-warpservices.co.za@shared1.ccsend.com>. Please note that these emails and their contents were not issued by Manulife.

The emails claim that a “premium recalculation has been completed” and that a credit balance is available for withdrawal. Recipients are asked to select a payment method via an online platform within 12 hours, failing which the amount will become invalid.

If you receive such emails, please do not click on any links or provide any personal or financial information, and delete the email immediately.

We have also observed similar fraudulent attempts through SMS. Please be cautious of suspicious SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife." If you receive any SMS or links that appear suspicious or claim to be from Manulife, please do not reply, click, or open any links within the message.

Manulife would like to clarify that we will never request customers to provide credit card details or any sensitive personal information via email, SMS or embedded links, nor will we arrange any time-limited payment or collection requests through such means.

If you have any questions, please contact us at (852) 2108 1188 (Hong Kong) or (853) 8398 0383 (Macau), or email service_hk@manulife.com (for Hong Kong and Macau) for assistance.

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Please be cautious of fraudulent SMS messages. Manulife will only send SMS to Hong Kong mobile numbers using a Registered SMS Sender ID that begins with "#Manulife."
If you receive any suspicious SMS or links that appear to be from Manulife, please do not reply, click, or open any links within the message. Please click here to learn more.

Manulife and its agents do not conduct any unsolicited calls related to Manulife MPF products. Regarding MPF cold calls, please click here. Besides, Manulife and its agents would not invite or claim to assist clients to withdraw accrued benefits from MPF accounts.  If you receive suspicious calls from any individuals impersonating “Manulife”, claiming to assist in withdrawing accrued benefits from MPF accounts, please do not provide any personal information and/ or MPF account information to suspicious individuals.

Beware of scams! Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

Protect your personal data by keeping your Manulife customer website login password safe and change your password regularly. Manulife will never call you or send any SMS/email asking for your Manulife customer website login password. Stay vigilant for suspicious phone calls, emails, websites, apps and hyperlinks embedded in instant electronic messages, etc. allegedly related to Manulife. If you receive any calls claiming to be from Manulife, authenticate the caller’s identity (e.g. full name of the advisor and his/her Insurance/MPF Intermediary License No. or full name of the Manulife customer service officer). If the caller refuses to disclose such information, please do not continue with the conversation. Also, if you notice any suspicious transaction activities in your account with Manulife, or any account that is under your name but not set up by you, please inform us immediately. If you are in doubt, please contact us at (852) 2108 1188 (HK) / (853) 8398 0383 (Macau) or by email at service_hk@manulife.com (HK & Macau) for assistance.

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Manulife Asia Care Survey 2026

One of the Greatest Legacies We Can Give Our Family is Our Own Independence

As people in Hong Kong look toward longer lives, their idea of a good inheritance is shifting from handing over wealth to handing down burdenless freedom. The Manulife’s Asia Care Survey 2026 shows that 84% of people in Hong Kong now regard independence—the ability to stay self-reliant and avoid burdening loved ones—as the new legacy that matters most. Their blueprint for that freedom rests on three pillars: robust health, resilient finances and sustainable caregiving support. When these foundations are in place, independence itself becomes the most precious gift families can pass to the next generation.

Key Finding 1: Independence as the New Legacy                                                 

90% of people in Hong Kong aim to stay self-sufficient for as long as possible, yet they still anticipate an average of 14 years of care dependence and 17 years of financial dependence, the longest span recorded across Asian markets. 91% believe that remaining self-reliant keeps them from burdening loved ones, and 64% rank “freedom from being a burden on others” as their top longevity priority. To safeguard that autonomy, respondents intend to allocate 71% of their financial assets to fund their own future needs, leaving just 29% for the next generation. This is further reinforced by the fact that only 17% plan to rely on financial support from their children for their retirement and care needs, reflecting a desire to avoid placing a financial burden on their families.

Key Finding 2: A Readiness Gap Threatens Future Independence

Despite recognising that independence is the new inheritance, many people in Hong Kong have yet to translate intent into action.

  • Less than 50% take concrete steps to protect their health, and only 25% have taken early screenings to avoid chronic illnesses.
  • Preventive care seems to remain untapped in Hong Kong.
  • With more than 70% no longer living under the same roof as their parents, traditional family back-up is weakening, making advance planning more urgent than ever.
  • While many prioritize financially independent, only 52% of respondents are using investments to fund their retirement and care needs—suggesting that many may not be fully leveraging the potential of investment returns for future independence.

The Three Building Blocks of Independence

Independence is forged where health capital, retirement readiness and caregiving resilience and financial converge.

Health Capital: More than half of those who prioritize being self-sufficient understand that good health is the foundation of independence.

Retirement Readiness: While many are shifting from family safety net to self-dependence, they are prioritizing income-generating investments to secure lifelong income.

Caregiving & financial resilience: With thoughtful planning, family caregiving and financial responsibilities can be balanced without compromising self-reliance.

Physical span:
The mean expected age for health issues to begin is 67, yetsigns often appear as early as 39.

Mental span:
77% agree that mental health has a significant impact on longevity.

Financial span:
70% see financial health as a key enabler of a longer, better life.

healthcapital

Preventive habits, regular screenings and daily lifestyle choices that keep us fit to live on our own terms form the first building block of independence.

Close to 60% of people in Hong Kong already rank health and quality of life above all other priorities, viewing good health as an asset they can pass to the next generation because it prevents the transfer of caregiving burdens. About 80 % agree that early screenings and preventive care are vital to building this health capital for an independent retirement.

Yet, intention still outpaces action. Although 83% recognise the importance of regular health check-ups, only 42% schedule one each year, and nearly one in five (19%) have never had a check-up. Meanwhile, fewer than half maintain a consistent exercise routine or follow a balanced diet to strengthen their health capital.

Closing this intention-action gap is critical: unless healthy behaviours become habits now, there’s the risk of losing independence in later life long before savings run out.

retirement-readiness

People in Hong Kong know independence has a price-tag. Two out of three (67%) are worried about whether they can afford the care they may need in later years.

Additionally, the traditional concept of retirement is changing. The survey shows that 77% of people in Hong Kong plan to continue working beyond the age of 65, not just for income, but to maintain independence and financial resilience.

Facing the cost of retirement and care needs, most plan to shoulder it themselves and primarily rely on personal savings (73%), followed by investments (52%). while just 17% look to financial help from their children.

And with reduced reliance on children, investment as an enabler remains underutilized

When asked about the steps taken to ensure future financial wellbeing and security, only 36% invest in stocks and 13% in mutual funds, while 46% of people are increasing savings such as cash and time deposits.

Encouragingly, there are signs of progress as individuals begin to adapt their financial planning approaches. Among those who have investments, insurance and savings plans, 44% are increasing diversification across asset classes, while 43% are shifting toward income-generating investments — reflecting a focus on building resilient portfolios to support long-term independence.

Retirement readiness means building sustainable income streams early, so that rising longevity doesn’t erode the very independence that people in Hong Kong hope to preserve for themselves.

“Our survey underscores that retirement planning may need to go beyond accumulation to ensuring financial resources are effectively deployed to create sustainable income, resilience and confidence over the 30 to 40 years people may spend in retirement. As MPF schemes continue to improve accessibility and provide a baseline level of protection, greater awareness of income readiness and portfolio resilience will be key in helping people in Hong Kong distinguish between short-term needs and long-term aspirations to ensure independence post-retirement remains a priority.”

Jeanie Ho, Head of Hong Kong and Macau Retirement, Manulife

caregiving-resilience

Caring for family is a cultural cornerstone in Hong Kong, yet the survey shows that doing so can quietly erode the very independence people hope to keep.

Four in ten (40%) respondents already provide some form of care, with 41 % giving health support and 38% offering financial help. Two-thirds say the financial responsibilities hinder their ability to build self-reliance. Among health caregivers, the strain is clear: 68% report compromises in daily activities and financial planning, 58% feel their long-term independence is at risk, and 43% have delayed their own medical care, rising to more than half for those aged 35-44.

Breaking this cycle starts with open and honest conversations. 65% believe open family discussions about retirement needs and expectations would help, yet 30% admit that hesitation in initiating open discussions with family is not knowing where to start. Additionally, people who have discussed with a financial planner also tend to have a better quality of life than those who have not (90% vs 68%).

By turning silent stress into shared planning, caregivers can preserve both the support they give today and the independence they want for tomorrow.

“At Manulife, we focus on building holistic support ecosystems that connect customers to healthcare, wellness and community networks, so they can care for others without neglecting themselves. Ultimately, caregiving should be sustainable — it should not come at the cost of one's own long-term health and independence.”

Celia Ling, Incoming Chief Marketing Officer, Greater China, Manulife

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Remarks:

The Manulife Asia Care Survey 2026 was conducted between February and March 2026 via online questionnaires across nine markets: Chinese Mainland, Hong Kong, Taiwan, Japan, Singapore, Malaysia, Indonesia, the Philippines and Vietnam. More than 9,000 adults aged 18 and above participated.

For the Asia-specific data version, please visit: https://www.manulife.com/ca/en/about-us/news/asia-care-survey-2026

The information and materials presented in this publication are for reference only and do not represent Manulife’s financial analysis, advice, or official position. Manulife does not guarantee the completeness or accuracy of the information provided. Professional advice should be sought where necessary.